Wren Kitchens Reviews

★★★★☆
4.4 / 5
87% of users recommend this
  • Value For Money

Summary

Note from Review Centre: Wren Kitchens & Bedrooms rebranded to Wren Kitchens in May 2016.
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Wren Kitchens
Wren Kitchens
Wren Kitchens

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Latest Reviews

★★★★★

“New kitchen”

Written on: 16/04/2021 by atkar84 (1 review written)

This was the first time i have used wren, but i would definitely recommend using them. From the start they helped me design my kitchen down to the smallest detail and showed me what it would look like once it was installed. I was really impressed with the VR headset that made you feel like you were actually stood in the kitchen. I am really pleased with the end product and i think its well priced too… Read Full Review

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★★★★★

“5 Star Service”

Written on: 14/04/2021 by jasonladams (1 review written)

Excellent service from start to finish. The online design consultation was great, the designer was really helpful and made some great space saving additions. Delivery was great, everything was was packaged and put where we asked. The quality of the kitchen is fantastic. We are super happy with our new kitchen… Read Full Review

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★★★★★

“Fab kitchen”

Written on: 13/04/2021 by GedPar (1 review written)

From walking into the Warrington branch and meeting our kitchen designer it was a very smooth and at ease experience for us. We came away delighted and excited to see the end product. The whole process From start to finish was excellent. From regular emails and text messages keeping us updated.The delivery guys worked very hard in manually Carrying all our kitchen units into our garage. The one small issue we did have was a broken plinth, but on ringing the customer services who also were very… Read Full Review

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★★★★★

“Excellent kitchen from Wren in Chester”

Written on: 12/04/2021 by Alix14 (1 review written)

We are very pleased with our new kitchen. We had been going to refurbish our old kitchen however the quotes were similar to a new kitchen from Wren in the sale, so we chose this. The fitters were very efficient and we particularly like the self closing cupboards and drawers. The kitchen is much easier to keep clean than our old kitchen and I highly recommend Wren. It took a week to fit the kitchen and I’m glad we don’t have that inconvenience very often, but it was so worth it… Read Full Review

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★★★★☆

“Review”

Written on: 10/04/2021 by Wheelj (1 review written)

Excellent quality although some items did arrive damaged but we're replaced within a week with no problem… Read Full Review

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★☆☆☆☆

“Left with 1/2 kitchen wren kitchens help needed ”

Written on: 09/04/2021 by Hannag184 (1 review written)

We recently have had a kitchen installed by wren ! Firstly the colours were wrong our designer never changed them, maybe our fault for not checking the contract but we did have the photos. Secondly we were having quartz installed, we have a under counter boiler and we had to move our units around according to the designer to go ahead with the plan. The template quartz guy came round yesterday , and yes we got the generic email stating everything is going great etc..we noticed that there were no… Read Full Review

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★★★★★

“Fantastic New Kitchen”

Written on: 09/04/2021 by Zimmermanuo312 (1 review written)

From the start of the process with the design, to the completion of the kitchen, we cannot fault Wren and are extremely happy with our new kitchen. We were grateful to the personnel at Wren for their expertise in helping us come up with a suitable design and type of kitchen we liked that was within our budget. The kitchen has been totally redesigned to how we used to have it with space now for a breakfast bar and more cupboards. We would have no hesitation in recommending Wren… Read Full Review

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★☆☆☆☆

“They delivered the wrong fridge and freezer ”

Written on: 08/04/2021 by Thurstonth31 (1 review written)

Useless - Erdington delivered the wrong fridge freezer so now £1300 out of pocket and they refuse to answer the phone… Read Full Review

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★★★★★

“Excellent company ”

Written on: 08/04/2021 by AndyTomo1460 (1 review written)

I would fully recommend Wren they have been excellent throughout the whole process. They kept me informed when I needed to be and stuck to the time scale even during these difficult times. They replaced without question any item that was missing or damaged and with in a few days of informing them. The quality is very good and the kitchen was fitted without any issues and looks impressive, one of the best companies I have ever dealt with...well done. … Read Full Review

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★★★★★

“Excellent service from start to finish”

Written on: 08/04/2021 by Kieton (1 review written)

The Wren sales representative was absolutely amazing - she made it really easy for us to buy a kitchen. In a world of difficult decisions, our Wren contact was patient, clear, helpful and clearly an expert - definitely the main (if not only) reason that we committed to buying a kitchen from Wren. The kitchen was delivered on time and a couple of items damaged during installation were replaced quickly and efficiently. The finished kitchen is exactly what we had hoped for! Thank you Wren!… Read Full Review

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★★★★★

“Best so far”

Written on: 08/04/2021 by Seagull1004 (1 review written)

Brilliant kitchen well pleased with it and affordable .stylish and well made .would definitely recommend wren to all my friends… Read Full Review

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★★★★★

“Hasan was an amazing person for measurement with product.”

Written on: 06/04/2021 by DebbieBell (1 review written)

Hasan from the Edmonton branch was an accommodating individual who talked me through the Kitchens from WREN! He measured all possible spaces in the kitchen for the New and selected all items for me to look at and choose. When he got back to the branch i received a follow up email on what was discussed upon arrival talked through prices other options they had to offer and what was needed in regards to appliances. Email and phone call was a source of our communication which worked tremendously… Read Full Review

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★★☆☆☆

“Great Sales Process, Tragic Delivery service”

Written on: 29/03/2021 by StewBobs (1 review written)

So the upside is that the process of design is iterative and we had a designed that provided creative input. Competitive on electrical items so we are all happy, then the delivery I lost count but we had items damaged in transit, items from other people's kitchen packed incorrectly, two items from the same range but of different colours, items obviously damaged in manufacturing that were packed and sent. I have a replacement item sent for a damaged one and the replacement arrived in a worst… Read Full Review

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★★☆☆☆

“Appalling delivery and customer services”

Written on: 01/03/2021 by Tommy121 (1 review written)

Firstly let me start with the positives, the kitchen we have is lovely and well built, but to get to that point was a stressful four weeks and now at the end of the fitting left us feeling resentful for choosing Wren kitchens after their customer service response. Our fit was a total rewire and all walls plastered, so we were prepared for mess and disruption and expected one or two delays. We chose our own fitter who did an amazing job, given the difficulties with Wren. Trouble arose once… Read Full Review

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★★☆☆☆

“.Annoyed”

Written on: 12/02/2021 by Manning4 (1 review written)

After I had paid for the kitchen had to wait nearly 6 weeks for installation, then the worktop people came around the next day after installation and I received an email saying it would be another 12 days for the worktop to be fitted. Had to chase the Company for everything and was not kept up to date on anything. I was not informed about these setbacks when I was ordering the kitchen. The service was really bad and would definiteley not recommend this Company. The only one good thing that I… Read Full Review

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★★★★★

“Very pleased”

Written on: 07/01/2021 by Sg91 (1 review written)

Really happy with the quality of the kitchen. Looks great and has become the family hub of our home. I’ve fitted a few wren kitchens in the past as well which is what convinced me to get one for myself and I’m very pleased that I did. Would recommend to friend and family… Read Full Review

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★★★★★

“Excellent customer focus company”

Written on: 06/01/2021 by Ingrammt1959 (1 review written)

Excellent experience from the consultation with kitchen planner in showroom , surveyors visit to the delivery of the whole kitchen including appliances. Any query we raised throughout the whole experience was responded to in a fast, friendly yet professional manner. We decided to have the kitchen fitted by a local fitter known to us. Wren provided him with detailed plans and specific details regarding the fitting. On opening one box, one unit door was found damaged, we informed Wren and they… Read Full Review

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★★★★★

“Amazing company”

Written on: 04/01/2021 by LinziBolland (1 review written)

Absolutely amazing service from Wren from start to finish. Rang to arrange delivery: drivers were lovely. Guys in wren were great and helpfulNo bits missing on delivery. Couldn’t fault and love my kitchen… Read Full Review

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★★★★☆

“So far, so good”

Written on: 04/11/2020 by Jonahk354 (1 review written)

I met with a Wren designer in CT who is so nice and so patient. She’s very good but she’s still learning how Wren does things. We’re still working on the design because I want to make sure it’s my perfect kitchen before I order the cabinets. The showroom is phenomenal! I’m choosing Wren because the cabinets are sustainable and look like they are built to last. I’ll write another review once my cabinets are installed… Read Full Review

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★★★★★

“Great!”

Written on: 03/10/2020 by Foxesfan99 (1 review written)

I’m so glad I nipped into Wren Ipswich on the off chance I could get some inspiration... excellent customer service and care plus a reassuring no nonsense pricing strategy and no hard sales meant that I ended up buying my whole kitchen in one, my dream kitchen and in budget too. Great choice of colours and designs, and the 3D designs they send out are great for visualising what you want. The quality of my units is fantastic, there was only one hiccup with the quality of a cupboard and a… Read Full Review

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