Wren Kitchens Reviews

★★★★☆
4.4 / 5
87% of users recommend this
  • Value For Money

Summary

Note from Review Centre: Wren Kitchens & Bedrooms rebranded to Wren Kitchens in May 2016.
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Wren Kitchens
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Wren Kitchens

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Latest Reviews

★★★★★

“Great experience from start to finish”

Written on: 19/02/2020 by GretchenDobson (1 review written)

Great experience from start to finish. Kamila in store helped us create our dream kitchen. The VR was amazing! It really helped bring the kitchen to life and allowed us get a true reflection of space!… Read Full Review

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★★★★★

“Great service start to finish”

Written on: 04/02/2020 by pbHagan100 (1 review written)

Brilliant service by wren kitchens Preston, what a lovely team that gave me lots of time and energy to pick the best kitchen that fitted my price range. The kitchen is 5 star quality and delivered on time as expected. I couldn't fault anything from wren they beat every price I had quoted from competitors bring company… Read Full Review

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★★★★★

“Great service and great product”

Written on: 27/01/2020 by MrCornish (1 review written)

Perfect from start to finish. Absolutely love the kitchen… Read Full Review

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★☆☆☆☆

“Kitchen is good quality the fitting is not. ”

Written on: 25/01/2020 by Ryleigh233 (1 review written)

Pre payment everything went really well. Friendly staff at the showroom, designer listened to everything we wanted,, (although something's were left off resulting in a he didn't say, she didn't say arguement) Fitted number 1 was untidy, didn't listen, did things in his own, didn't follow plans and lied to wren on occasions to rectify his errors. Fitted number two had rectified most of the errors, but still had to call him back twice. Kitchen still not right.Aftercare is no existant! If you are… Read Full Review

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★★★★★

“Great service, great kitchen”

Written on: 21/01/2020 by AlishaHolman463 (1 review written)

Really great service from uddingston branch. Everything went smoothly and we love how our kitchen looks. Have already recommended to friends and family… Read Full Review

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★★★★★

“Wrens are extremely great to do business with ”

Written on: 21/01/2020 by Shaz1929 (1 review written)

I would like to take this opportunity to thank Wrens Kitchens for your fantastic service and customer care. You displayed such professionalism and friendliness. You stayed with us from the very point of order right through to completion. The installer was absolutely knowledgeable and completed the kitchen in two days. The supplementary work done by the tiler and the installer was absolutely professional, tidy and clean. The old kitchen waste etc was collected from us as soon as the work was… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 20/01/2020 by PeteHeather (1 review written)

having heard and read mixed reviews, we took the plunge and have no regrets! From the initial consultation right through to completion the help and service has been superb. Delivery was ordered and came right on time, with the fitters turning up again on time each day. The two we had were excellent, polite, and tidiedied up everything each day. Wren were in constant contact over delivery times, installation times and made sure we were completely happy with progress. We are extremely pleased wit… Read Full Review

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★★★★★

“Excellent service, quality and price”

Written on: 02/12/2019 by Hedgelocke (1 review written)

You get dedicated support, advice and guidance when buying your new kitchen from Wren. The range, choice and quality is amazing. From design to installation everything went smoothly and when we made further tweaks after delivery our dedicated Wren adviser made sure there was no delay or extra delivery costs for the additional items. I am delighted with my new kitchen. There is not much not to like, the white goods i.e. washing machine fridge cooker and dishwasher are competitively priced and… Read Full Review

Michaelm21's Response to Hedgelocke's Review

Written on: 04/12/2019

Is this a joke?

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★★★★★

“Excellent Service Throughout”

Written on: 20/10/2019 by 196Delaney (1 review written)

I have to say that the whole experience of dealing with Wren Kitchens has been excellent, from planning the layout in their showroom to the actual fitting of the units the whole team have been a pleasure to deal with. Yes we did have issues during installation and around a month after the kitchen was finished, some of the doors had marks on the paintwork but the fitter just ordered replacements and asked us to arrange a fitting directly with him when they arrived. A few weeks after fitting we… Read Full Review

Michaelm21's Comment

Written on: 04/12/2019

I don't believe it

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★★★★★

“Brilliant”

Written on: 07/10/2019 by EmmaParsons1984 (1 review written)

Our first experience with wren and it was fantastic! Our desiger was given a budget to work with and a colour scheme and boy did he create a fabulous kitchen, once he was done he gave us a virtual tour and we agreed on the finish the next was the delivery the team there was ontime polite and professional, then the fitting team, let's say they knew what they were doing but not at all chatty but the job was done well and had a satisfaction check at the end, a week after wren called to check… Read Full Review

Michaelm21's Response to EmmaParsons1984's Review

Written on: 04/12/2019

Don't believe it

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★★★★★

“Superb kitchen and service”

Written on: 07/10/2019 by Corrine44 (1 review written)

We are over the moon with our new Milano ultra kitchen from wren in Norwich. Danial was excellent he was patient he explained everything in great detail he really made our experience pleasurable. He recommended certain items to us which we are pleased we purchased. The kitchen cane in time and not one part missing, everything from start to finish ran so smoothly, Huge thank you to Danial for his kind and pleasant attitude. I highly recommend to anybody buying a kitchen from wren. Thank you all… Read Full Review

Michaelm21's Response to Corrine44's Review

Written on: 04/12/2019

Well that's is just too good to be true

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★★★★★

“Fantastic ”

Written on: 03/10/2019 by Aimee.Harris (1 review written)

Absolutely in love with my kitchen! Wren designed my dream kitchen, nothing was ever too much trouble, so helpful. great service from start to finish.Highly recommend this company. I have recommended Wren to my Nan already and shes having hers fitted now and is also very happy with it… Read Full Review

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★★★★★

“Proud of our new kitchen!”

Written on: 16/09/2019 by MakenzieBreen (1 review written)

The ordering process was smooth, and our account manager very knowledgeable and helpful. The delivery all went to plan, although we needed an extra item and a couple of replacement pieces, but this was all managed very easily and without question. I fitted the kitchen myself, so I can't comment much on the fitter other than he did a fantastic job! I now have a first hand appreciation of the effort that goes into fitting a kitchen from scratch - it's no small task. The videos online were very… Read Full Review

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★★★★★

“My Wonderful Wrenovation!”

Written on: 13/09/2019 by Judith.KC (1 review written)

I am overwhelmed with the result! I could not believe the transformation and the 3D pictures were very good but I am over the moon!! The quality and workmanship standout and all our family and friends are very jealous… Read Full Review

Michaelm21's Response to Judith.KC's Review

Written on: 04/12/2019

HAHAHAHA oh your a comic then,,, So we can take this review with a pinch of salt, because it sounds like fiction

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★☆☆☆☆

“AVOID AT ALL COSTS ”

Written on: 13/09/2019 by Leannet57 (1 review written)

AVOID AT ALL COSTS. Absolutely disgraceful company. Wren recommended a fitter who "would be more than comfortable" with our job. He left me with a fridge door I couldn't open. He forgot to plaster the walls before fitting the cupboards. He did 4 hours work in 5 days (assessed by a new independent fitter, whose team management to complete the full job in 2 days). I paid him £400 for the plastering and additional work, he didn't complete this work, he has admittedly bought material with my… Read Full Review

Michaelm21's Response to Leannet57's Review

Written on: 04/12/2019

You got that right, the first real review here, well done.

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★★★★★

“Great customer service”

Written on: 08/09/2019 by annawilliams (1 review written)

Absolutely great experience from Start to Finish! We have had a few issues during our journey but they have been handled and resolved by Wren Kitchen's team in a professional manner . We have been supported by the team from day one and until we felt satisfied with our kitchen. Very happy with my new kitchen and whole experience overall… Read Full Review

Michaelm21's Response to annawilliams's Review

Written on: 04/12/2019

You have to be joing, there is NO customer service ask the thousands of people on face book

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Annawilliams's reply to Michaelm21's Comment

Written on: 04/12/2019

Funny enough you saying that as I had to contact customer service recently. A couple of my doors had gloss chipped away. They were brilliant. No questions asked, new doors have been delivered in a few days under the warranty.
So I can’t understand why some people giving bad reviews as we had nothing but good experience

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★★★★★

“Beautiful kitchen, professional service”

Written on: 06/09/2019 by MelFraser4 (1 review written)

We had a fantastic experience with Wren from start to finish. Our kitchen was designed by the person I dealt with at the Cardiff Gate branch. Nothing was too much trouble for him and our plans were fantastic. Even though we didn’t use Wren’s fitting team, our new kitchen looks stunning. We particularly love the glass sided drawers and corner cupboards as we had a U shaped kitchen so we’ve managed to make the most of the space. The appliances were top quality, nothing was missing or… Read Full Review

Michaelm21's Response to MelFraser4's Review

Written on: 04/12/2019

Don't belie a word of it

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Melfraser4's reply to Michaelm21's Comment

Written on: 04/12/2019

I’m sorry you have obviously had a poor experience with Wren, please don’t think for a minute that I am making our experience or indeed my review up though. We’re so happy with our kitchen.

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★★★★☆

“Great quality kitchens ”

Written on: 31/08/2019 by Daywithdad (1 review written)

Excellent showroom with a wide choice of styles and colours. The designers are very knowledgeable. We love the quality of our kitchen and they beat any other high street kitchen quote. Keep an eye on black Friday deals ;) Love our light grey wood grain shaker style… Read Full Review

Michaelm21's Response to Daywithdad's Review

Written on: 04/12/2019

Who cares about the showroom ?

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★★★★★

“Kitchen”

Written on: 27/08/2019 by ChazWeber293 (1 review written)

Staff were very helpful and understanding. They can up with great solutions for the problems I had… Read Full Review

Michaelm21's Comment

Written on: 04/12/2019

OHHH so you had problems...

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★★★★☆

“Painless process from start to finish”

Written on: 23/08/2019

The whole process went really smoothly. The designer was helpful and gave me choices, didn't try to push me to get the most expensive options. There was good communication from the Wren installation co-ordinator so I knew exactly when the kitchen would be delivered and when the work would start. They also resolved an issue of a missing item efficiently. The installers were quick and left the place tidy at the end of every day which made living with the building works much easier. I'm very happy… Read Full Review

Michaelm21's Comment

Written on: 04/12/2019

Wow most people are saying the complete oppisite

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