Wren Kitchens Reviews

★★★★☆
4.4 / 5
87% of users recommend this
  • Value For Money

Summary

Note from Review Centre: Wren Kitchens & Bedrooms rebranded to Wren Kitchens in May 2016.
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Wren Kitchens
Wren Kitchens
Wren Kitchens

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Latest Reviews

★★★★★

“Great experience ”

Written on: 13/04/2020

Really positive experience. Our designer worked hard with us to design our long awaited kitchen, nothing was too much trouble, even when our plans changed. Delivery was prompt, on the date it was meant to arrive and the plans were easy for our fitter to follow. Good communication and clear pricing/costings during the design process. When one the doors arrived with some damage, it was quickly replaced with no issue. Good quality products and our appliances were price matched with other big… Read Full Review

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★☆☆☆☆

“Incorrect item received & Wren refused to fix”

Written on: 26/03/2020 by IsaacSKA (1 review written)

Wren delivered an incorrect TekWall / Splashback - it was supposed to be the same as the worktop but provided a completely different item that didn't match! It turns out that the designer had selected the wrong TekWall / Splashback when finalising my order. My kitchen fitters installed the TekWall / Splashback, assuming I had chosen different styled items on purpose. When I realised, I phoned Wren, who offered to send out the correct item but are refusing to assist with or help cover the cost… Read Full Review

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★☆☆☆☆

“Absolutely shocking!”

Written on: 23/03/2020 by joannemarshall (1 review written)

I don’t even know where to start I am so angry. They haven’t delivered when they said they were going to, we’re still without a worktop and I’ve just received an email saying that it’s going to be over 2 weeks longer than they agreed to begin with (which was longer than they promised in the showroom). Just don’t touch them with a barge pole it’s not worth the stress. I’ve got two young children and no kitchen and they don’t even reply to our emails. Absolutely shocking… Read Full Review

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★★★★★

“amazing kitchen experience”

Written on: 17/03/2020 by LoisP (1 review written)

Absolutely delighted with my Milano Kitchen by Wren, my designer in Hull was fantastic and the delivery drivers were courteous, the whole process was slick with no issues and i was kept up to date every step. The product is amazing quality and the final product is stunning… Read Full Review

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★☆☆☆☆

“STAY AWAY!!! ”

Written on: 01/03/2020 by odand852 (1 review written)

Please watch our video review on youtube called "An honest Wren Kitchens review" This is what you get with Wren Kitchens after paying them almost £7000 for this. Their customer service is appalling and you are basically left on your own to sort out their mess! Please don’t buy from them! … Read Full Review

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★★★★★

“Love our new kitchen..”

Written on: 27/02/2020 by Hondacb250 (1 review written)

Love our new kitchen from Wren, great build quality, looks fantastic. The person I dealt with from the Chester branch was so helpful with everything. No problems with delivery, no missing parts or damage. Cannot speak for the installation, as we had our own local fitter install it. Overall a very happy customer indeed… Read Full Review

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★★★★★

“Great experience from start to finish”

Written on: 19/02/2020 by GretchenDobson (1 review written)

Great experience from start to finish. Kamila in store helped us create our dream kitchen. The VR was amazing! It really helped bring the kitchen to life and allowed us get a true reflection of space!… Read Full Review

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★★★★★

“Great service start to finish”

Written on: 04/02/2020 by pbHagan100 (1 review written)

Brilliant service by wren kitchens Preston, what a lovely team that gave me lots of time and energy to pick the best kitchen that fitted my price range. The kitchen is 5 star quality and delivered on time as expected. I couldn't fault anything from wren they beat every price I had quoted from competitors bring company… Read Full Review

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★★★★★

“Great service and great product”

Written on: 27/01/2020 by MrCornish (1 review written)

Perfect from start to finish. Absolutely love the kitchen… Read Full Review

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★☆☆☆☆

“Kitchen is good quality the fitting is not. ”

Written on: 25/01/2020 by Ryleigh233 (1 review written)

Pre payment everything went really well. Friendly staff at the showroom, designer listened to everything we wanted,, (although something's were left off resulting in a he didn't say, she didn't say arguement) Fitted number 1 was untidy, didn't listen, did things in his own, didn't follow plans and lied to wren on occasions to rectify his errors. Fitted number two had rectified most of the errors, but still had to call him back twice. Kitchen still not right.Aftercare is no existant! If you are… Read Full Review

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★★★★★

“Great service, great kitchen”

Written on: 21/01/2020 by AlishaHolman463 (1 review written)

Really great service from uddingston branch. Everything went smoothly and we love how our kitchen looks. Have already recommended to friends and family… Read Full Review

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★★★★★

“Wrens are extremely great to do business with ”

Written on: 21/01/2020 by Shaz1929 (1 review written)

I would like to take this opportunity to thank Wrens Kitchens for your fantastic service and customer care. You displayed such professionalism and friendliness. You stayed with us from the very point of order right through to completion. The installer was absolutely knowledgeable and completed the kitchen in two days. The supplementary work done by the tiler and the installer was absolutely professional, tidy and clean. The old kitchen waste etc was collected from us as soon as the work was… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 20/01/2020 by PeteHeather (1 review written)

having heard and read mixed reviews, we took the plunge and have no regrets! From the initial consultation right through to completion the help and service has been superb. Delivery was ordered and came right on time, with the fitters turning up again on time each day. The two we had were excellent, polite, and tidiedied up everything each day. Wren were in constant contact over delivery times, installation times and made sure we were completely happy with progress. We are extremely pleased wit… Read Full Review

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★★★★★

“Excellent service, quality and price”

Written on: 02/12/2019 by Hedgelocke (1 review written)

You get dedicated support, advice and guidance when buying your new kitchen from Wren. The range, choice and quality is amazing. From design to installation everything went smoothly and when we made further tweaks after delivery our dedicated Wren adviser made sure there was no delay or extra delivery costs for the additional items. I am delighted with my new kitchen. There is not much not to like, the white goods i.e. washing machine fridge cooker and dishwasher are competitively priced and… Read Full Review

Michaelm21's Response to Hedgelocke's Review

Written on: 04/12/2019

Is this a joke?

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★★★★★

“Excellent Service Throughout”

Written on: 20/10/2019 by 196Delaney (1 review written)

I have to say that the whole experience of dealing with Wren Kitchens has been excellent, from planning the layout in their showroom to the actual fitting of the units the whole team have been a pleasure to deal with. Yes we did have issues during installation and around a month after the kitchen was finished, some of the doors had marks on the paintwork but the fitter just ordered replacements and asked us to arrange a fitting directly with him when they arrived. A few weeks after fitting we… Read Full Review

Michaelm21's Comment

Written on: 04/12/2019

I don't believe it

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★★★★★

“Brilliant”

Written on: 07/10/2019 by EmmaParsons1984 (1 review written)

Our first experience with wren and it was fantastic! Our desiger was given a budget to work with and a colour scheme and boy did he create a fabulous kitchen, once he was done he gave us a virtual tour and we agreed on the finish the next was the delivery the team there was ontime polite and professional, then the fitting team, let's say they knew what they were doing but not at all chatty but the job was done well and had a satisfaction check at the end, a week after wren called to check… Read Full Review

Michaelm21's Response to EmmaParsons1984's Review

Written on: 04/12/2019

Don't believe it

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★★★★★

“Superb kitchen and service”

Written on: 07/10/2019 by Corrine44 (1 review written)

We are over the moon with our new Milano ultra kitchen from wren in Norwich. Danial was excellent he was patient he explained everything in great detail he really made our experience pleasurable. He recommended certain items to us which we are pleased we purchased. The kitchen cane in time and not one part missing, everything from start to finish ran so smoothly, Huge thank you to Danial for his kind and pleasant attitude. I highly recommend to anybody buying a kitchen from wren. Thank you all… Read Full Review

Michaelm21's Response to Corrine44's Review

Written on: 04/12/2019

Well that's is just too good to be true

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★★★★★

“Fantastic ”

Written on: 03/10/2019 by Aimee.Harris (1 review written)

Absolutely in love with my kitchen! Wren designed my dream kitchen, nothing was ever too much trouble, so helpful. great service from start to finish.Highly recommend this company. I have recommended Wren to my Nan already and shes having hers fitted now and is also very happy with it… Read Full Review

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★★★★★

“Proud of our new kitchen!”

Written on: 16/09/2019 by MakenzieBreen (1 review written)

The ordering process was smooth, and our account manager very knowledgeable and helpful. The delivery all went to plan, although we needed an extra item and a couple of replacement pieces, but this was all managed very easily and without question. I fitted the kitchen myself, so I can't comment much on the fitter other than he did a fantastic job! I now have a first hand appreciation of the effort that goes into fitting a kitchen from scratch - it's no small task. The videos online were very… Read Full Review

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★★★★★

“My Wonderful Wrenovation!”

Written on: 13/09/2019 by Judith.KC (1 review written)

I am overwhelmed with the result! I could not believe the transformation and the 3D pictures were very good but I am over the moon!! The quality and workmanship standout and all our family and friends are very jealous… Read Full Review

Michaelm21's Response to Judith.KC's Review

Written on: 04/12/2019

HAHAHAHA oh your a comic then,,, So we can take this review with a pinch of salt, because it sounds like fiction

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