Wren Kitchens Reviews

★★★★☆
4.1 / 5
80.5% of users recommend this
  • Value For Money

Summary

Note from Review Centre: Wren Kitchens & Bedrooms rebranded to Wren Kitchens in May 2016.
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Wren Kitchens
Wren Kitchens
Wren Kitchens

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Latest Reviews

★★★★★

“Quality Product with Great End to End Service”

Written on: 21/08/2018 by JohnChaps (1 review written)

A great quality kitchen. Service form our very first visit has been excellent. Our designer was very professional, cheery, and patient with all our iterations. Attention to detail was spot on. Installation of the kitchen was to a very high standard of workmanship and communication on what was happening next and clarifying detail was focussed on us. A super end product too and we have not had to call anyone back for any snags or re work… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 21/08/2018 by Saint21 (1 review written)

When we purchased our kitchen the person who sold us the kitchen told us to phone him if we needed any help, we contacted them several times and were told the person in question was with a client and would call back (they never did) one the one occasion were actually outside the store when we phoned and when we went in the person we wanted to see was just sitting there. We also purchased quartz work top to go with the kitchen, we were told that from when the company that supplies the worktops… Read Full Review

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★★★★★

“Excellent start to finish”

Written on: 21/08/2018 by SineadMeally (1 review written)

Wren's service has been top quality from the minute I walked in the showroom. Plenty of choice to suit all budgets, friendly and helpful staff, tea coffee and biscuits to munch on whilst going through the design, and prompt delivery when I needed it. There were a couple of damaged items but these were replaced within a few days with no questions asked. Particularly like the interactive 360 degree link sent to me, so I could show friends and family, as well as think over the design before… Read Full Review

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★★★★★

“Fantastic support from Wren staff”

Written on: 21/08/2018 by JeraldineC (1 review written)

Thank you so much Wren Kitchens we love our new kitchen and the support that you gave us. We had a slight problem with the work surface that we ordered due to the windowsill in the kitchen. Thank you so much for visiting our house to sort the problem out and making sure that you totally understood what we required. We are so pleased with our kitchen and would definitely recommend your company. All I can say is that they are lovely kitchens and great value for money… Read Full Review

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★★★★★

“Very Happy With Everything”

Written on: 20/08/2018 by Chapmancq28 (1 review written)

We felt a little sceptical of the great offers available at Wren and whether they could and would live up to everything they claimed but from start to finish everything was great. The assistant that helped us plan the kitchen layout knew his job, he advised us well on what we could fit into the kitchen and how to make best use of our budget. We had a long lead time on the fitting date as the property the kitchen was for was not yet purchased but that wasn't a problem. When we did finally… Read Full Review

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★★★★★

“Excellent customer care from start to finish”

Written on: 20/08/2018 by RosemaryGodfrey (1 review written)

When we visited the Wren showroom our aim was just to have a look at what was available and the price. One of the people from Wrens came to assist us and we soon realised that he wasn't trying to rip us off and sell us the most expensive products. We wanted quality at a reasonable price. He put us in touch with a designer who was amazing. We didn't have a clue as to what we wanted, he was very patient and helped us design our kitchen, always bearing in mind what we wanted. The quality of the… Read Full Review

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★★★☆☆

“Good but could be better!”

Written on: 20/08/2018 by DrakeGoodwin (1 review written)

Good experience but felt it could be better. First designer left so we were given the person I dealt with who was brilliant. When ordering worktops the person I dealt with was on holiday so we dealt with someone else who rushed us and was slightly rude. The whole way through I felt like Wren were doing us a favour which isn’t what you want when spending thousands of pounds. Delivery was a nightmare, was told from the start I could book an afternoon slot and then the kitchen was… Read Full Review

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★★★★★

“Great!”

Written on: 20/08/2018 by csavvides (1 review written)

Very helpful kitchen planner who was there whenever we needed him. Kitchen design was great. Some units arrived damaged, I telephoned, received an email address to contact and within 5 days my units will be here. Very good service. Very happy with the kitchen so far!… Read Full Review

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★★★★★

“Much better than expected”

Written on: 20/08/2018 by cooperdavid316 (1 review written)

Wren were great start to finish - made ordering kitchen simple and transparent for me. The quality is top class and I am very pleased overall. The infinity plus is well worth the extra as it is such good quality and looks amazing. Everyone comments on my kitchen with nothing but compliments. Even my fitter said he is now a converted wren backer… Read Full Review

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★★★★★

“New Kitchen 2018”

Written on: 20/08/2018 by yhHorton126 (1 review written)

After our first visit to look at kitchens, things only got better. Having chosen the kitchen the designer was excellent, very helpful. Order was placed and the follow up was great. Always kept informed and update with the delivery. On the day of delivery the drivers once again very helpful. Our installer fitted the kitchen, and the few minor problems found were soon sorted by the main office. Overall we our well pleased with the kitchen and would advise others to use Wren Kitchen… Read Full Review

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★★★★★

“Wren kitchen”

Written on: 20/08/2018 by 50Grady (1 review written)

After a colleague recommended Wren kitchens, my husband and I went to look around the showroom and were impressed by the quality and choice of the kitchens so booked in a consultation. After someone came out to measure our kitchen, we met with a designer to create our dream kitchen! The designer accommodated all of our wishes, and made lots of helpful suggestions. She ensured that we could stick within our budget. Delivery service was excellent and it was easy to order add-ons at a later date… Read Full Review

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★★★★★

“New kitchen”

Written on: 20/08/2018 by Shawfamily5 (1 review written)

Really pleased with our new shaker style kitchen in the infinity plus range.Quality product and finish,even our fitter was really impressed by the quality of the kitchen and said he would be recommending to others too. Staff really helpful when we needed to make alterations and any issues were quickly sorted.Very happy with our purchase… Read Full Review

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★★★★☆

“Beautiful colours ”

Written on: 20/08/2018 by DrKel (1 review written)

If you want something out of the box colour wise then wren is your place. I wanted atwo tone kitchen in light grey and dark blue and am really happy with the choice. I got a classic style to suit my old house but with these colours shake it up. It means I don’t have to worry about colour choices for the walls too much so feel like now the kitchen is in it is job done. The team at Orpington we’re really helpful and managed to squeeze a lot into a tight space. Thank you… Read Full Review

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★★★★★

“most amazing showroom and service”

Written on: 20/08/2018 by Sadie34 (1 review written)

most impressed from visit to showroom with regard to product and staff. delivery and product quality and instruction detailing was first class. Very pleased with the finished kitchen… Read Full Review

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★★★★★

“Excellent quality kitchen”

Written on: 20/08/2018 by Addisonr263 (1 review written)

And me and my wife are so happy with the kitchen it is very modern and very high quality product the designing talk about 4 hours for me But the gentleman serving me was new luckily I had time to spend but I’m so glad I did because I would’ve not have got the finish if I did not spend the time they measured my kitchen The first time after I finish designing the came back for a 2nd to check if it will fit and the third time was after I had the floor laid there was only a couple of issues… Read Full Review

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★★★★★

“Love my kitchen!”

Written on: 19/08/2018 by Southall38 (1 review written)

Ordered kitchen in January, got a great deal in sales and opted for wren to use their installation team. Fitter did a super job as everything looks as you would want it to as if bringing the showroom to me. Highly recommended, very happy with fit and finish. If I have a niggle it’s the zanussi washer dryer, great for saving space but no good at drying… Read Full Review

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★★★★★

“Very pleased”

Written on: 19/08/2018 by Nightingill123 (1 review written)

I am very pleased with my wrens kitchen I found every one to be so helpful and even when a piece of the kitchen was damaged a quick visit to the shop and a replacement was ordered without fuss Currently helping my Nan design her kitchen with wrens The staff took the time to show me the different options available without rushing me to decide/ commit I ended up wi5 a beautiful yet reasonable priced kitchen that myself and family are very happy with… Read Full Review

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★★★★★

“Very very pleased with wren kitchens”

Written on: 19/08/2018 by eastwolves (1 review written)

I recently bought my first wren kitchen and from start to finish they were very helpful and friendly. My first wren kitchen and I can say it is very soildly built and handily they come ready assembled and even with doors fitted. A couple of pieces were missing but a quick phone call to the very helpful call centre staff and the parts arrived within days. Overall I have been very pleased with the ease and quality of service recievedq throughout and would definitely recommend wren to anyone… Read Full Review

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★★★★★

“GREAT PRODUCT,GOOD PRICE AND SATISFACTORY SERVICE FROM...”

Written on: 19/08/2018 by kensee (1 review written)

Prior to purchasing our kitchen we researched a number of kitchen suppliers regarding their product,price and service. In the end we chose Wren kitchen and we have been happy with our choice. The kitchen designer was very receptive, knowledgeable, very patient and took her time to explain and answer our queries. The whole process from start to delivery was highly satisfactory.All items were present . All items were carefully handled and delivered by the delivery men. We have had our kitchen for… Read Full Review

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★★★★★

“Wrens kitchen review ”

Written on: 19/08/2018 by Forsythqz1990 (1 review written)

I am extremely happy with the job wrens kitchen did on my kitchen . Everything was fitted perfectly and the workers were really nice and friendly. I would defitnely reccomend wrens kitchen to anyone who wants a quality kitchen fitting… Read Full Review

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