Excellent customer service

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fitjiffa's review of Wickes Kitchens

★★★★★

“Excellent customer service”

Written on: 26/09/2022 by fitjiffa (1 review written)

My kitchen was delivered nearly a year ago for me to fit myself. I still haven't finished, due to having to redo the floor, walls, electrics and fit a new massive timber support in our timber-framed house. We stored all the items in our basement and yesterday, I opened the box for the ceramic sink to find it cracked. I rang Wickes and explained the situation, but didn't hold out much hope of getting a new one for free. Well, I was wrong. At first he said it would be delivered on Saturday, but he thought that was too long, so he said he'd contact me later with an earlier day. Just got the email, its arriving on Thursday. Just brilliant service. Thanks Wicxkes.

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