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Seamusnorwich's review of Wickes Kitchens



Written on: 16/05/2022 by Seamusnorwich (1 review written)

Paid around £13000 for a new kitchen last November, Given a start date of 11th April. with a 10 day fit estimate. All started well then the fitter discovered the cupboard for the sink unit was missing. They sent that. Week two the fitter discovered the hob was missing. When we contacted Wickes the man said yes he was aware it was missing as it did not come into stock until 7th April (we paid for it the previous November). So the job stopped. The poor fitter then had to move on to his next fit and do us when he could. We finally got our kitchen 30 days after it started. I contacted Wickes customer services explaining we had no washing machine, cooker etc for 20 days more then we thought, and was offered £100 for my hassle. Not even 1% of what i paid them. I certainly wont be using them again there distribution people are a disgrace. We picked Wickes over Wren because the salesman was so good. I wish we hadn't. Save yourself the trouble and go elsewhere.

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