poor designer, great fitter

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tillyjane's review of Wickes Kitchens

★★☆☆☆

“ poor designer, great fitter”

Written on: 16/04/2021 by tillyjane (1 review written)

i was so excited to be getting a new kitchen,i had been looking around at kitchens for months final decided on wicks ,lincoln branch, what a mistake i thought i would have a designer come out to the house to do all the measuring up ,so an appointment was made ,the designer came measured up told him the range i was interested in and what i wanted all good up to this point ,went into store looked at his design and agreed and ordered ,then i kept looking at the space of one of the corner wall units he had put in the design so i did my own measuring up ,sure enough it wouldn't fit so i emailed him ,the response was he agreed it didn't fit , i quote" it was my first visit since covid hit" please don't use this as an excuse as i have worked with covid patient's since day one, lot of emails were exchanged on how the design could be changed ,final thought it was back on track ,a delivery date was set ,kitchen was delivered a few items missing but was resolved within days, fitting was arranged ,a subcontractor for wicks, what a fantastic guy the problems he had sorting out the problems the designer had made was unreal ,the designer refused to speak to him and myself, in the end another designer took over on first speaking to me she tried blaming the fitter but then went very quiet when i referred to all the emails that had been exchanged ,final got my dream kitchen would not use wicks again but i would highly recommend the fitter i had

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