Taps & Sinks Online Reviews - www.tapsandsinksonline.co.uk

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★★★★☆
4.2 / 5
80% of users recommend this
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  • Value For Money

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Taps and Sinks Online - www.tapsandsinksonline.co.uk

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Latest Reviews

★★★★★

“What a Gem.”

Written on: 02/02/2021 by Splashback (0 reviews written)

I needed a new ceramic valve but as I am an old fogey only used to rubber washers and the like, I was bamboozled as I had no idea there were so many types. As advised by the site, I sent photos and the measurements requested and they promptly identified my needs which I ordered. The price seemed reasonable compared to other sites. They also sent links to info helping me to do the job. Throughout, the service was very prompt, friendly and not condescending. The part arrived and I fitted it with… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/01/2021 by bluefinger (1 review written)

"Talk about the key elements you like." Excellent service, decent prices and a broad range of products you won't find in many other places. They had a difficult to find item in stock and then kept me informed all the way through a disrupted delivery so I didn't have to worry my stuff was going astray. "Was there anything you particularly didn't like about it?" No there was not!… Read Full Review

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★☆☆☆☆

“Unhelpful”

Written on: 10/09/2020

I have never encountered anyone so unhelpful. The Customer care member has no positive suggestions. She doesn't explain herself clearly in emails and either has no knowledge or just can't be bothered. She clearly has something else to do today… Read Full Review

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★★★★★

“Exceptional Service”

Written on: 16/05/2018 by CaptMatt (1 review written)

I needed to replace a couple of valves in my kitchen tap which appeared to have been originally installed with non standard parts you would have expected from that particular model. I searched online and contacted Taps and Sinks in the hope they could help. The Customer Service at this company is 'second to non'. Based on what was probably a confusing e-mail request from me they responded very quickly with suggestions and options and are clearly very knowledgeable about their products. A huge… Read Full Review

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★★★★★

“Knowledgeable Kitchen Tap,Sink and Spare Parts Supplier”

Written on: 26/03/2018

Excellent online customer service and support, who really know their stuff and are enthusiastic, helpful and honest. They reply promptly to emails and provide 'How to' online videos on diy. From a short description they were able to identify the type of ceramic disk valves I needed for my dripping kitchen tap, and encouraged me to go ahead and replace them, instead of trying to sell me a new tap. They sell a huge range of spare parts for all brand of taps, including Bristan, Franke… Read Full Review

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