Pointless warranty

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NeilAF's review of Sagittarius Taps & Showers

★☆☆☆☆

“Pointless warranty”

Written on: 12/05/2022 by NeilAF (1 review written)

We fitted a Sagittarius waste trap on a small downstairs sink.

After 5-6yrs we noticed a small patch of corrosion on the side of it. We hoped it would simply remain a small localised problem so ignored it. But within a couple more years it was the size of a 1 pence coin and clearly speeding up in nature.

We contacted PlumbNation where it was ordered from. Sagittarius applied what appears to be "Warrant Armour" saying, their items do not corrode in that way so we must have been at fault. PlumbNation then seemingly washed their hands of the matter not even replying to emails.

So clarifying the trap rarely even needed little more than a wipe a few times a year, and nothing corrosive/abrasive had ever been used simply fell upon deaf ears.

Clearly the item corroded from the inside out, and burst through the chrome exterior, but the 10yr warranty is all but pointless when Sagittarius seemingly declare their units are without fault, so you cannot claim.

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