Do NOT use this company!

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phildene's review of NB Interiors, South Shields


“Do NOT use this company!”

Written on: 01/10/2021 by phildene (2 reviews written)

We used this company about 10 years ago and, at the time were called NB Interiors. We thought they were great, that is until we had to replace some kitchen equipment. Our house is old and we found this company had not done anything at all with the wall behind the under bench freezer which is free standing. The wall behind still has the old white tiles on from being built in 1938! we couldn't believe it! We also found that the colour was peeling off some of the cupboard doors and realised the coating was simply sprayed on! it was the heat rising from the built in oven which why had fitted was drifting up causing this to happen. We complained and they send a replacement door, only for the same thing to happen!
This cupboard door problem has happened on another door and another customers had the same complaint then as I read it online.
We found none of the flooring under any of the units had been covered at all, worse under the sink unit. The plinth under the sink unit hadn't been install correctly as the clamps were resting on raw ground so snapped off straight away. All their work has been cosmetic, so what you do see is alright, but look behind and you'll see shocking workmans ship. Their electric contractors charged us enough too and weren't very nice to deal with-plus they used all my old sockets and questioned why did I want another one!

We were not not surprised to hear this company has gone bust after we used them, only to start up again with a slight change of name, but the same 'bosses!!! this is appalling!

Virtually ALL reviews are full of praise which is odd as you will always get the odd complaint.

Our advice to anyone is use them at your peril.

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