Bunch of incompetents!

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Howardj12's review of Kitchen Direct www.kitchendirect.co.uk

“Bunch of incompetents! ”

★☆☆☆☆

written by Howardj12 on 26/08/2014

I haven't even unpacked the kitchen units yet and I'm already finding this company a complete nightmare
And I'm so glad, after reading these reviews , that we have a friend who is fitting for us!

We had the units delivered as told on 20th Aug and had been informed that the granite work tops would be delivered the next day. Needless to say they weren't and after numerous phone calls, none of which were returned, we still have no date for delivery as they only have one guy that delivers on a weekend only and he is on holiday!! We have taken time off work, complained about inconvenience and no explaination as to the appalling lack if communication and service. No good will gesture as apparently it's not that departments fault, which makes no sense at all! Oh and expect at least 20 mins on hold when you call them!

Would never recommend these bunch of incompetents to anyone!!

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