42 days so far to install a bathroom that still isn’t finish

“42 days so far to install a bathroom that still...”

Written on: 23/11/2020 by jamierivett (1 review written)

While I am happy with the bathroom as it has been installed so far I am not happy that it was started 42 days ago and still isn’t finished.

Fitters we’re excellent, helpful with suggesting the best way to have things and modifying our design to suit what we wanted but I am not happy with the customer service and lack of contact from DM Design.

Our bathroom was started on 13/10/20 and as of today (23/11/20) it still isn’t finished. Had numerous delays, no-shows and no contact from DM Design, despite phoning them up to 7 times in a day and leaving multiple messages which have never been returned.

We wanted to use DM Design as we thought that they would manage the job for us with no chasing up required from our side, which turns out was not the case. Paid up front for their service and once they had our money it seems like they were not interested. Very disappointed with the service and would not recommend them.