Baumatic BDW13

Bought a house with a Baumatic BDW13 already installed in the kitchen. £ weeks in and the drainage pump has failed. Independent engineer advised that the machine isn't worth the £65 to replace, but replaced anyway.

The biggest problem is that even with the best dishwasher tablets and on the highest setting possible, the plates and cups are dirtier after the cycle than they were before they went into the machine.

I've checked all filters, salt and rinse aid and even the jets on the arms.

What a pile of cr!p.

If your installing a dishwaher on a budget, I recomend a sink and hot water rather than a Baumatic. Save up and get a differnt make.

Oh, and while I remember, why the hell does the door not stay open on its own. Bloody anoying when your trying to fill the top section and the door keeps slamming shut.

Who designed this? More importantly, who bench tested this and allowed it to go on sale?

Muppets.

Error code E3 apperared on display. Contacted Baumatic 3 weeks ago and said common fault and needed a new heating element. Engineer arrived 1 week later and told me that it was an error code E3 and it needed a new heater element and he would have to order in the part. Engineer did not turn up for the scheduled 2nd visit after booked time off work. I have now phoned Baumatic customer care numerous times; they don't return calls and don't seem to care.

If I knew that it would be this much hassle to repair, I would have bought a new dishwasher. My advice is not to but any Baumatic appliance as in my experience they are not robust and their after sales support is woeful.

doesnt clean dishes, leaves glasses gritty, wont dissolve dishwasher tablets correctly, noisy,takes too long to do a washer is quicker to do dishes by hand. Baumatic Service centre unhelpful, and could never give an exact time or day when an engineer would be coming to look at this piece of rubbish. Engineer stated that all their dishwashers were no good and the best ones are the really expensive ones! Bosch....

Had this for one year and we are going to be replacing it cant take the double dishwashing anymore..

I have purchased several Baumatic appliances for my kitchen, including the BDW13 dishwasher. It is seems very cheaply made, the element is exposed which gets covered in limescale. I have had it repaired 3 times because the door didn't close properly. The last time Baumatic customer service came out they arranged a visit for TWO WEEKS time and I arranged to work from home. They then cancelled the appointment at the last minute. The person I spoke to from Baumatic was incredibly rude and unhelpful. They eventually turned up at another agreed time but refused to do the work because I didn't have any visitors parking permits. I offered to keep my eye on the engineers van but he was totally unhelpful.

Since then I have also had problems with every other Baumatic appliance I have had.

You may find that Baumatic appliances are much cheaper than the competition and their website may 'appear' to give the impression they are quality appliances - but they will not last and you will have no end of problems. I am now in the process of replacing them for Bosch. More expensive but more reliable.

The moral of the story - don't buy Baumatic!

Bought Baumatic BDW13 as part of a built in dishwasher. Told at time it was a decent machine. When engineer called out he said it was one of the best on the market.

In a nutshell it is a load of trash.

Won't clean properly , leaves glasses all scummy and dirty.

DON NOT BUY AT ALL , TOTAL WASTE OF MONEY....

Chose Baumatic as we required integrated dish washer. Has never washed properly and miss old Hotpoint. Rarely use now as any dishes need to be rewashed in sink. Do not buy.

Ours is integrated, and has been no bother since installation. The loading and unloading is easy, plenty of space, and cleans really good.

Like every thing look after it and it will look after you. Clean the filter regulary (every month) and it should work great.

Only slight criticism is some of the netting at the bottom of the cutlery tray has come apart but i think this is due to dropping knives in from a height, and possibly the wrong way too.

Go for it!

This is an update on my previous review. Machine threw up error code E3 within its warranty period. Took Baumatic a week to send an engineer. When he arrived he had no card to pay for parking, so I had to stand guard on his van for 1 1/2 hours in case it got ticketed. Changed motor pump, and said leave for 12 hours for 'glue' to dry (apparently hoses are glued). Next day tried machine, threw up error code 4. Phoned Baumatic, they said, switch off and leave door opne for 2 days. I said "no" fix the thing. They have referred it for an external engineer to call. They say he will 'phone me within 48 hrs. I can only assume this means Baumatic have insufficient engineers, or they are kept very busy!

This dishwasher was chosen for us when we bought our kitchen. Please do not buy in the 4 years we had it, we had no end of trouble. In the 4 years we have had engineers out at least 6 times. Too many faults.

I've just adjourned from a dinner party to express my total frustration at the rubber door seals. I've put up with this f"""g thing for a year, but the straw that broke the camel's back was when the veneer on the matching door that one fits onto this integrated unit 'blew' because of the steam escaping because of the rubber door seal becoming out of place

When you roll the bottom tray in or out it catches the door seal and pulls it out. Much fiddling then follows to get the seal back in before you can shut the door.

The problem is that the bottom basket distorts when loaded, and then contacts the door seal when you roll it back in, ripping the seal out of its retainer. A good product spoiled by not having been tested before production.