Samsung RS21 Fridge Freezer

Samsung RS21 Fridge Freezer

User reviews
5

Customer Service

4

Durability

4.4

Ease of Use

write a review

Samsung RS21 Fridge Freezer

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Samsung RS21 Fridge Freezer
2.27 63 user reviews
511%
421%
32%
23%
135%
010%
5

Customer Service

4

Durability

4.4

Ease of Use

5

Quality of website

3.7

Service & Support

4.4

Style

3.9

Value For Money

User Reviews

Ghaania
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Fantastic, Relaible And Food Stays Fresh!

Great for parties.., non stop flow of ice cubes.

Spacious, food stays fresh and Relaible

clarevincent
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Service From Applicance Direct

Great service, Fridge freezer has plenty of room and easily assessable, the service received was excellent as the fridge freezer would not fit through the door, the delivery men were more than happy to take the doors off and put back together when placed in kitchen, friendly service. They also took away all packaging.

LesScully
5

Ease of Use

3

Durability

5

Style

1

Service & Support

1

Value For Money

Samsung Rs21

Bought a Samsung RS21 from new, this fridge/freezer looks good and is good when it works properly, however am very disappointed with Samsung. Their after service is criminal the RS21 model has a few design flaws and Samsung should have recalled or rectified this model when they discovered a solution for the problems. Sorry to sound very harsh but am very disappointed and seriously out of pocket.

webcruiser
4

Ease of Use

4

Durability

4

Style

3

Value For Money

Been Good And Reliable

I bought RS21FCNS in 2006. It has failed now (05/2014) and only because of a power cut in our area. With a major purchase like this you do expect a lifetime reliability but not in this case. It was plumbed to a water outlet and over the years both fridge & freezers have done their job with cooling our food. The ice dispenser and water have also worked. Looking at the reviews here I was not aware of any problem - I don't have Which magazine and rarely watch watchdog. So maybe I was lucky however I am looking at replacing this with another Samsung. I hope it is still wise to do so and it lasts longer than 8 years.

Guest
5

Ease of Use

4

Durability

5

Style

5

Value For Money

Still Working....thanks To British Gas Homecare

I bought this about 8 years ago. It is a great design, I love the milk hatch and the ice and water dispensers. I have a home care agreement, which has now replaced the freezer section totally, including the pump for both sections. To be fair it has only needed them out twice, but both times it was a major problem...so buy it, I would again, but make sure that you have some kind of insurance or warranty..also the skirt has fallen off...which is a bit trailer trashy.

janefroda
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

A Great Buy

The Samsung RS21 is a fantastic Fridge Freezer, not only does it look fantastic, It is also like a tardis. I was amazed, as was my wife and children, as to just how spacious this Fridge Freezer is.

Our previous fridge freezer was considerable smaller, noisier and actually cost a lot more than this one. These factors have been an integral reason for writing this Product Review, as I was blown away at the value for money with this Fridge Freezer.

Also due to the increased capacity, we don't have to go shopping as much, which is another Unique Selling Point for this Samsung branded product.

It also matches the brand of phone I have, which is a nice extra bonus.

A great product that I 100% recommend to anyone with a large family.

liam.bean

The One I Bought Is Just Fine

I feel lucky as I am one of the few people who are satisfied with their Samsung RS21 Fridge. Since I boiught it, I have never experienced any problems with it.

PattyR3
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Nice Fride Freezer!

This is a great fridge to have. Its very big so you can store a lot and its very easy to clean. Samsung truly makes wonderful products!

Guest
1

Ease of Use

1

Durability

1

Style

1

Service & Support

1

Value For Money

Do Not Buy Any Samsung Fridge Freezers

As you may well have read they are terrible, customer service really rude when the appliance broke (due to fault they knew about but did not inform people before warranty ran out) they have tried saying the fault is not on newer models yet i have read lots of people with new models saying thiers have developed same problem, that being the ice build up in fridge side which eventually breaks the fan. Do not waste your money on any samsung fridge freezer.

2
sallyf02

Totally agree. We had the heater fitted by Samsung engineer after seeing the watchdog program. Came in yesterday and guess what it's iced up again. Can hear the fan catching when it spins. My husband rng us timer services today and basically said defrost it and see how it is. I will be ringing them tomorrow as I will not accept there attempt at fobbing us of

JMBR

I completely agree! We bought the RS277 side by side 3 years ago. HUGE CRACK SUDDENLY APPEARED in the freezer door...inside where the ice comes down from ice maker to ice in door. Samsung says only 1 year warranty. Lowes Protection Plus denied due to cosmetic only. Will have to start letter writing campaign now.

janicepounder
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

I Am Very Happy With My Fridge Freezer, Great Valu

I AM VERY HAPPY WITH MY FRIDGE FREEZER, GREAT VALUE FOR MONEY

1
Barbaraneedham

yes problem, not cooling and warm: 22 degrees. sounds like its working but actually not. I am not happy especially when they knew it had problems; why didn't they recall the model, contact the customers that bought it in the beginning as they have our details with the guarantees we bought. Not ethical business trading!!

1 - 10 of 63 items displayed
1

Q&A

There are no questions yet.