Hotpoint HM315NI

I bought this five years ago when I moved into my current house, and it's done the job perfectly.

No faults, no leaks or broken seals.

I broke one of the freezer drawers, but that was my fault for not defrosting it reguarly enough. Finding a replacement was easy.

Be careful with the temperature dial - it's so sensitive and efficient, I discovered you can freeze your lettuce in the salad tray if you're not careful!

In every other respect it's great.

I had a Brandt freezer that was quite expensive which failed due to unidentified control problems. Repairing would have cost £200+ with no gaurantees. So I was looking for an inexpensive replacement. The Hotpoint HM315NI cost £275 including delivery and removal of the Brandt corpse! A bargain. This model is not frost free, but this seems to add £100+ to the cost with mixed reviews on effectivenes, plus it must reduce efficiency. So far very happy.

A part on my Hotpoint HM315NI fridge arrived broken it is nearly four weeks now and we are still having difficulties getting hotpoint replacement. Hotpoint appears not to be very customer friendly and have made contacting them extremely difficult I feel. Bottle rack and other little gadgetries are incredibly difficult to use. Design and ease of use were not given much attention. Waste of time and money for these extras. The door shelves -have only been using this fridge for less than a week and already the bits want to fall off.

Instructions on installation not very clear. You need to drill your own holes in the fridge door (weird) in order to attach to your housing unit door. I was warned by a friend to avoid buying any hotpoint product I wish I had listened. For the price of their goods get yourself a Zanussi, Bosh or Neff.