Dunraven Systems Limited - Apollo Electronic Tank Contents Gauge

The first monitor worked for a short time.

However I stupidly baught a replacement and this stopped working dispute

never being unplugged during the last cold spell.

Very disappointed as they are not exactly cheap.

Would definitely not recommend this product.

The battery in the tank unit failed after 6days, I replaced the battery which then lasted 4 days. Dunraven suggested I fix a piece of sellotape to hold the battery in place, I did this, still low battery alarm. I then asked Dunraven to replace the obviously faulty unit, they said that as I had opened the unit to replace the battery the warranty was invalidated! Do not buy this rubbish!

Had a problem with the Smart meter and transmitter combination since new and three years later the problem continues.

There is a lack of support from this company that refuses to acknowledge issues and problems with their product, ignoring requests for help.

In general the system is useful but is inaccurate and goes into error when the tank is filled. There is a chance, with the right shape tank, the system will work for you but if it doesn't, do not expect any help.

Have had this unit for 12 months. Initially failed to connect/read to the transmitter. After a firmware upgrade and reset got communication, but tho' it is supposed to update every 8 hours, actually updates every hour. This means battery in transmitter only lasts some 3 months- rather than 5-7 years as claimed. Customer service is patchy at best, with emails going largely unresponded to. NOT an improvement on my previous Apollo Ultrasonic.

British gas done some updates for the council and fitted a Apollo Ultrasonic tank level monitor it has intermittent radio signal and shows full all the time the tank is just over half full using my measuring stick which works all the time, give me back my old and trusted gage pipe which has never leaked and worked perfectly well so much for improvements.

Dunraven said!

Hint: Think about what you liked and didn't like about it.

It does not work!

My Apollo is installed in a new installation has been used about 3-4 months now. It suddenly went from 2 pips down to flashing empty. We were sure we could not have used so much oil but thought it must have been pilfered and it was hard for us to check tank properly visually as weather conditions were so atrocious. It was like this for over 24 hours then miraculously the day after I ordered more oil the reading bounced back to almost full again. I cannot stress what hassle and angst this has caused, the thought it had been pilfered is not good especially when we have just moved in to a new area.

My Apollo display gauge failed to work after 18 months.

I got intouch with Dunraven who asked that I return the Display gauge and the green rocket.

I did this and within a week received a new one.

It was also easy to install.

I cannot fault Dunraven for their prompt exchange

At the time when the unit is most needed to work it failed due to cold weather and I am spending time out in the snow dipping the tank. As things are at the moment I don't like anything about the unit.

Had problems 'setting' up this new equipment. Dunraven responded to all my e-mails within a couple of hours...When i was still 'struggling' offered to 'sort it out' for me.. Sent item back to Irelend they replaced the transmitter with the latest update, set it up and sent it back all within ten days and all at 'no charge'I can only say my service from them has been excellent.. i have got say the setup instructions were clear, the problem seems to have been with a slight component fault

Dunraven Systems Limited - Apollo Electronic Tank Contents Gauge display unit failed after 12 months. Lucky to find a dealer. Replacement price include whole the whole unit. Only want the display unit.