Delonghi prima donna

I thought that this was an expensive purchase 5 years ago but the whole family love it.

Only had one problem and Di Longhi Customer service arranged for collection and return of the machine when mended.

Makes a lovely cup of coffee and we are VERY pleased with it. Coffee can be dispensed to individual tasts. Froths the mile - although most of us take coffee black. easy to use. Cleaning can be a bit long winded if you have all the bits out and I found a small desk top vacuum that runs on batteries is ideal for getting in the corners to remove grounds when it has a BIG clean.

We purchased a machine in Feb 2014 and it cost £1000. It blew up in Novenber and after much hassle Currys changed it. Guess what it's broke again in March 2015. We took out 5 year warranty thankfully.

Curry refused to change it this time and say Delonghi will repair it. I really don't want it repaired or not ! Any more but Currys were little or no help at all.

Delonghi are rubbish their customer service is non existant and these expensive coffee machines are not fit for purpose.

I will never buy Delonghi products again.

we bought one of these december. it was a lot of money around £1000 but i have to say as someone who spent a fortune buying coffee from leading retail coffee shops i've saved a fortune as my coffee actually tastes better than the leading coffee shops. i love it. the only downside is the amount of coffee i really want to drink these days.