VAX VS-193S

Do not buy this hoover - it is absolutely rubbish. It falls apart, it has to be taken apart regularly so you can clean it. It's impossible to do stairs. It's bulky, heavy and the suction is not good. It's a gimmick.

The main fault is that you cannot bring it back to teh shop when it breaks - you have to contact their rubbish call centre, kept on hold and then told to clean it, which doesn't work.

Worst money ever spent. Currently on hold to call centre - I'm number 11 and this is a call for a fault previously reported and it's tea time so they are obvviously busy with faults.

I gave one star but only because there isn't an option to give none.

Turbo tool on these cleaners is badly designed so can be used once on a set of stairs with pet hair then you cant get the tangles hair out of the spindles, this means the turbo tool wont spin and hence wont pick up hair. I am an engineer and conclude this is just a poorly thought out bit of kit. the change from hoover to hose cleaner is clumberson and likely to break. So stop even looking st this pile of junk and go buy something else. I saw a new version of this hoover on sale at currys for an incredibly price, needless to say It took me no time at all to conclude that bargain was someone elses misfortune to be had.

Bought this VAX VS-193S as just moved in to newly carpeted house and have a cat so needed something with power. What a mistake buying this machine. I bought it in a sale for £49.99 but should have saved my money. The suction is ok on carpets until it gets clogged then you have to take it to bits to clean. The worst bit is the carpet tool. It rotates fine until it touches the carpet then stops completely. Its not clogged or anything but it just wont rotate at all. Totaly useless. Wish i had read the reviews before buying as this seem to be a problem with this machine. Should have bought a dyson.

I've had my VAX VS 193S for 2 years with no maintenance problems at all. I have replaced the filter once. We have a dog and can half fill the container on one session of vacuuming. Also, the Turbo Tool has always worked well for me and is a boon for cleaning the car. However, my wife who has arthritis does find the cleaner heavy and very difficult to manage ie emptying and switching to hose operation. All round though I regard it as having been good value for money.

It is an awkward machine to manoeuvre. Falls over very easily when using the hose. Using the hose is a bit of a palaver too having to detach from one to the other. Very brittle plastic, the back handle broke off then the wheels snapped off. It has definately put me off buying another VAX. (Although the after sales service I received was second to none, my guarantee was up and they still sorted it within the week, free of charge!)

I admit, I was attracted to the sleek design and brilliant color of the VAX VS-193S vacuum cleaner. I paid more than I had intended to spend because I thought it would last many years. By the time I had assembled the vacuum I was beginning to have serious doubts about my choice. I suppose it would be OK if your floors were all carpet, or all hard surface, but if your bedrooms are carpet, and other areas are tile, or if you have any area rugs, then this is not a good choice. You have to constantly turn the brush roller on/off, and it jams and must be re-set every time I use it. The hand tools are cumbersome, and I can not get them to work. The turbo brush tool just sits there, not turning and not vacuuming. Same with the other "tool". In my opinion, the manufacturer needs to re-design the entire machine.

I had the bad luck of buying this VAX VS-193S vacuum cleaner around 6 months ago. The same day I bought it the belt snapped because a hair got stuck in the rotating device! I had to buy other 2 belts for £ 10 that were broken within the month. Basically, this vacuum cleaner is meant to be used on a clean floor with no hair on it. It can cope with a slight dust.

The Turbo Tool was the next to go, although apparently perfectly working and clean, it doesn't rotate any longer.

To use the handheld tool you have to unplug part of the base and insert the pipe, making it awkward to use. The picture that is used in the advertising is of the handheld device pipe connected, so in order to be able to use the rotating base on the carpet that pipe has to be taken out. Complicated and badly designed.

DON'T BUY unless you fancy spending a fortune on belts and go nuts plugging and unplugging pipes.