VAX 8131

I was bought a Vax Mini Air Pet vacc for Xmas. It works well with planty of power and the pet hair turbo attachment is good. However, the hose kinks all the while cutting off suction and care is needed when removing the dirt box as the filter cover can become detached and the dirt box can fall away if not held with two hands.

My biggest criticism is the TOTAL LACK of Customer Service. Part of the wheel assembly snapped and I emailed Customer Service on several occasions. Nobody bothered to read my message properly and sent me spare parts that I didn't require or need. Following a more 'forceful' email I later found a recorded massage on my house phone inviting me to ring an 0844 number. Despite numerous calls on a daily basis, after NO ONE answered, I sent yet another email via a Vax manager I was aquanted with who duly forwarded the email to Customer services - that was on 22.1.14. Today is 31.1.14 and I still have had no contact with Vax.

Vax Customer Service is USELESS..........................

The Vax Air 3 is a super lightweight yet extremely powerful cleaner,it is very light to carry around the house which to me i a bonus as i suffer from fibramyolgia and struggle with heavy vacuum cleaners,with its fantastic suction and swivel action it makes very light work of cleaning my carpets and hard floors in no time without effort and with fantastic results, with 5 dogs and a cat the air vax 3 is the only cleaner that's needed to get your floors hair and dust free i love it.

Bought VAX 8131 half price. Seem very few available which is a pity.

Lots of tools and spare stretch hose for stairs.

Cleans right to the edges with good suction. Feels light to use with lots of cable so no need to drag it round. (Much better than my Dyson) Shampoo cleans well and leaves the carpet quite dry.

Takes a while to change from wet to dry and have to dry all the parts but at least its one machine to do all jobs.

My advise ..don't buy a VAX VAX 8131 machine ever!