Shocking service

The Watch Lab - www.thewatchlab.co.uk
★★★★★
4.5
91.0% of users recommend this
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Diana111112's review of The Watch Lab - www.thewatchlab.co.uk

“Shocking service”

★☆☆☆☆

written by Diana111112 on 05/08/2023

Bought my watch in for a new battery and service, manager was serving us and for some reason was rude, abrupt and condescending .
She was rolling her eyes telling us that she would replace the battery first, and if it didn’t work she would then send i5 away for a service. We explained it does work and I wanted both done anyway.
In the end we said we take the watch somewhere else, it just wasn’t worth the rudeness from this manager in your Southampton store

  • Southampton

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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