Poor quality white gold

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Kjh67's review of Fraser Hart

★☆☆☆☆

“Poor quality white gold ”

Written on: 10/06/2021 by Kjh67 (1 review written)

DO NOT buy any white gold rings from Frazer Hart. We paid 4K for my engagement ring and after three months the ring was yellow gold at the back. Frazer Hart told us that white gold looses it colour and we will have to have it re plated a couple of times a year. We would not have bought a white gold ring if staff had told us this at the time of purchase! Unhelpful and condescending staff who sent the ring off to an independent jeweller who apparently said it’s due to heavy wear! The manager will not share the report or tell us who the independent jeweller is that they use! DO NOT BUY FROM THIS BUSINESS .

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