Beaverbrooks great customer service

“Beaverbrooks great customer service”

Written on: 19/05/2022 by Davidnewton1960 (1 review written)

Sorry to hear others have not had a good experience but my own experience has been nothing but positive. My wife and I visited Metrocentre branch looking for a watch for myself as a birthday present from my wife. Despite not looking to spend a fortune we were offered a drink and made to feel like we were valued customers who were spending thousands. As a young man I was trained in customer service in Edinburgh by a veteran of the art and was taught that every customer should be treat the same no matter what they look like or how much they are spending, they are all valued. The staff at Metrocentre branch certainly have these values and my wife and myself experienced a first class service. Thanks to all and thanks for a great product too, we will definitely be visiting again!