Moorcroft Group PLC Reviews - www.mdrl.co.uk

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★★★☆☆
2.5 / 5
33% of users recommend this
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Latest Reviews

★★★★★

“Superb service”

Written on: 20/03/2018 by ianwooller (1 review written)

Have made a full payment on an outstanding debt and found it quick, easy and secure. Time taken for the actual call to be answered was remarkably short so my time was not spent waiting in a queue… Read Full Review

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★☆☆☆☆

“Thugs ”

Written on: 21/02/2018 by JohanDixon86 (1 review written)

Kept ringing and putting the phone down . When they finally decided to talk they were very rude . Disgusting attitude , really need to work on their customer service skills… Read Full Review

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★☆☆☆☆

“Harassment”

Written on: 20/02/2018 by Davidson125 (1 review written)

Nothing but modern day thugs. they will not stop calling even after the matter was resolved (which was not my fault in the first place)… Read Full Review

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★★★★★

“Lovely company”

Written on: 10/02/2018 by Dominique402 (1 review written)

I have a few accounts that were passed to Moorcroftt when I faced financial difficult after becoming unemployed; everyone I spoke to at the company were very helpful and helped me set up a affordable repayment plan tailored to me; they focus on the customer more than any other company I have dealt with… Read Full Review

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★★☆☆☆

“Not that bad I guess?”

Written on: 28/07/2017 by McPherson262 (1 review written)

Sent out a letter and they titled it with big red warnings and final warnings and such (bare in mind this was the first , the only and last letter they sent ) so that was pretty much a pain in the rectum move on their part. Call staff, spoke to a gentlemen , very polite and apologised to me about the letter! So that was something and arranged the direct debit and it was all sorted in 5 minutes. However I had a very small dent maybe that makes a difference to how they treat you? Wouldn't… Read Full Review

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★☆☆☆☆

“Moorcroft group rude and abrasive call staff”

Written on: 10/03/2014 by Goth_Doll (3 reviews written)

Very unfriendly and unhelpful. The woman who was being rude to me on the phone refused to let me speak to her supervisor. If you ever find yourself in debt and your debtors try to recover the debt through them GO TO THE CITIZENS ADVICE BEREAU. Do not attempt to handle them yourself because they will only bully and enrage you… Read Full Review

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