Exceptionally poor service

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JMKeynes's review of Smile Internet Banking www.smile.co.uk

★☆☆☆☆

“Exceptionally poor service”

written by JMKeynes on 05/04/2022

After being with Smile Bank since its inception I have now had to give up. Trying to contact the bank via secure email or telephone gets no action after very long delays.Money transfers that used to take place within a couple of hours are now taking days, even when money is being transfered to reputable banks in my own name. Is this bank holding on to my money because its about to bust?

  • 1 year and over

    Used service for

  • Ease of Use

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