Written on: 24/01/2020 by Chloe0806 (1 review written)
If you wish to change your direct debit date this takes them 4 months to do due to ancient systems. They then cancel direct debits without your permission meaning you then have mark on your credit file. I then have to waste more time having to speak to Experian to correct this.
Shocking customer service, rude people, horrible complaints procedure, high interest rates and ancient systems
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