Too complicated, Too confusing & downright frustrating

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Nationwide Internet Banking www.nationwide.co.uk
★★☆☆☆
2.1
38.0% of users recommend this
  • Ease of Use

  • Value For Money

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ukpostbox's review of Nationwide Internet Banking www.nationwide.co.uk

“Too complicated, Too confusing and downright frustrating”

★☆☆☆☆

written by ukpostbox on 02/06/2013

I have quite few different bank accounts and use various different online service (e.g. Gas Electricity Etc.) but none are so frustrating as the Nationwide service. Endless 'Pass codes' and phrases that mean nothing - and zero help when everything go wrong- Unable to transfer money, pay bills etc until another set of 'Passcodes' come through the post and then you have to go through it all again. Re-register , more banal phrases etc. Ive lost count of how many times Ive re-registered . No other bank has such a tortious service! Not recommended at all !.

  • 1 year and over

    Used service for

  • Ease of Use

  • Value For Money

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