Year in, year out, HSBC update & cock-up their interfaces

Click here if this is your business
★★☆☆☆
1.7 / 5
22% of users recommend this
Click here if this is your business
  • Ease of Use

  • Value For Money

Guest's review of HSBC Internet Banking www.hsbc.co.uk

★★☆☆☆

“Year in, year out, HSBC update and cock-up their ...”

written by on 28/10/2022

This time the online banking glitches are too convoluted to spell out quickly but the outcome is that they have offered me two or three options to log on but they all end up by sending me around a loop, a loop, a loop - during which they tell me what my account number is (not asked for and a security risk). so i have to abort my transaction.
There is something wrong at the heart of HSBC which is allowing such poor work to be putout over the Web.

Disturbing.

  • 1 year and over

    Used service for

  • Ease of Use

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0