WORST customer service

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★★☆☆☆
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Guest's review of Everbank Internet Banking www.everbank.com

★☆☆☆☆

“WORST customer service ”

Written on: 28/12/2011

This company has WORST customer service of ANY bank I EVER had to deal with. They changed my account type without my permission. Fraud dept rep froze my account for no apparent reason. There was NO authorized access to my account ever. I called them to find out whats going on and was told "we can just close your account if you would like" when I complained about the problem. VERY rude and unfriendly customer service.

AVOID this bank. I am pretty sure that the positive reviews written for this bank were written by this banks employees.

  • 1 year and over

    Used service for

  • Ease of Use

  • Value For Money

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