Online banking worse than useless

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Barclays Online Banking www.barclays.co.uk
★☆☆☆☆
1.3
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MariaDawson423's review of Barclays Online Banking www.barclays.co.uk

“Online banking worse than useless”

★☆☆☆☆

written by MariaDawson423 on 08/09/2023

Can't access my mortgage payments record, which ARE linked to my bank account and which I can see in the bank machines themselves. (Although I now have to travel 15 miles to the next closest bank, after I received the following letter from the Barclays CEO "In Order to Serve You Better, We Are Closing Your Local Branch.")
Tried to use the online bank app to get payment information for the period starting 1st June 2023.
The website provided helpful formatting advice, i.e.dd/mm/yyyy format, even though they helpfully provided todays date in d/mm/yyyy format. I tried every possible permutation to look at payments from 1st June until 8/09/2023, and inevitably got the message, "Please enter a valid date range."
I will be turning in my PinSentry tomorrow and closing my online account.

  • 0 - 6 Months

    Used service for

  • Ease of Use

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