They just don't give a damn

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Barclays Online Banking www.barclays.co.uk
★☆☆☆☆
1.3
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awhite120's review of Barclays Online Banking www.barclays.co.uk

“They just don't give a damn”

★☆☆☆☆

written by awhite120 on 17/06/2022

My wife and I have banked with Barclays for the last forty years during which time we have had a small overdraft facility which we have never used. Out of the blue in April we received notification from them stating that they were withdrawing this facility with no reason given. Now the fact that we don't use the overdraft is irrelevant, what I wanted to know was, what financial gain Barclay were likely to make from this action so I wrote a letter, yes a letter, to the UK CEO asking him that very question. I am not nieve enough to think that my letter would get anywhere near Hammerstein but correspondence of this nature is usually taken seriously, but guess what I didn't even get an acknowledgement. Only cartel members such as Barclays can get away with such arrogant and disrespectful behaviour. Shame on you Barclays and shame on you young man.

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