Yoga Insurance Services Reviews - www.yoga-insure.co.uk

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Latest Reviews

★★★★★

“Customer Service via live chat”

Written on: 24/11/2020 by smMcKnight415 (1 review written)

After an initial hiccup of trying to find the live chat option I spoke with 2 staff members. I felt with the 1st member on the chat, did not understand my questions as I was trying to amend my policy to a brand new registered car. As the documents I have had limited detail, I could not confirm the model of the car, had to call the garage etc. A 2nd member of staff took over the chat, and basically talked me through the policy change and did the adjustments for me which was really helpful… Read Full Review

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★★★★★

“Great customer service ”

Written on: 20/11/2020 by FaithCampbell (1 review written)

I recently spoke to someone via the live chat - she was super helpful and very efficient. She made a requested change to my policy with ease and speed! Far easier and quicker than having to wait to speak to someone on the phone. Highly recommend!… Read Full Review

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★★★★★

“Upgrade to Policy”

Written on: 06/10/2020 by DebbieMarsden (1 review written)

I had a problem trying to upgrade my policy, and after much regret (I normally hate using the online chat service), I had no choice but to use it; however, the gentleman that helped me was lovely, polite, and helpful, and got the job done. Don't get me wrong, he could have been dissing me at the other end lol, but to me, he was just great, so can't fault the service he provided… Read Full Review

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★★★★★

“Excellent web chat service ”

Written on: 30/09/2020 by Joyce01 (1 review written)

Got straight through to an advisor, quick, easy and policy all sorted out within minutes… Read Full Review

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★★★★★

“Very good ”

Written on: 17/09/2020 by OmarAlexander461 (1 review written)

Excellent service thank you would definitely recommend to other people. … Read Full Review

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★★★★★

“First Class Service, Great Price”

Written on: 07/09/2020 by Marie382 (1 review written)

I have just taken a car insurance policy with Yoga and not only was it the best priced policy by far, but the ease of the online process and speed of cover and receiving the documents was excellent. I also had a reason to contact their customer service department online, and the helpfulness of my advisor was excellent too. Highly Recommended. Much better than traditional call centre based operations.The 21st century has arrived in the car insurance world!!… Read Full Review

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★★★★★

“Change of Details”

Written on: 21/08/2020 by Duncanll429 (1 review written)

The advisor was prompt and concise with his response to my questions, everything was done simply and quickly with the result I wanted… Read Full Review

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★★★★★

“Fantastic customer service.”

Written on: 18/08/2020 by Matthewssb133 (1 review written)

The staff at Yoga assisted me with transferring my insurance to a new as yet unregistered car as it was proving difficult to do this via the online portal. She was extremely helpful, efficient and courteous making the necessary policy changes in a short period of time. Excellent service, excellent online help and an efficient service… Read Full Review

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★★★★☆

“happy with new insurer ”

Written on: 03/08/2020 by 64Walsh (1 review written)

Discovered Yoga via Quotezone. Found the website easy to use and was very pleased with the price I was quoted and have decided to buy. Two small criticisms - the electronic answer wizard, Yogi, needs to gain a bigger database of Q&A - or go back to Hogwarts. Lack of clarity about additional items in particular Protected NCD. Discovered this had not been included when I read the extensive documentation sent through after purchase. The Yogi wizard failed to point me in the right direction butThe… Read Full Review

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★★★★★

“Change of registration”

Written on: 29/07/2020 by RichSchofield (1 review written)

The Yoga staff member made the change of my car's registration to a private one simple. It was done over web chat in about 2 minutes. Top job… Read Full Review

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★★★★★

“Efficient, simple and straightforward”

Written on: 22/07/2020 by BraedonVega (1 review written)

Very easy and straightforward transaction. Polite, knowledgable and kept things simple. Was only a change of vehicle but quickly explained and costs explained too. Happily recommend. Very happy. Thanks… Read Full Review

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★★★★★

“Add a driver made easy!”

Written on: 14/07/2020 by McDowell354 (1 review written)

Excellent customer service. I was having a few issues online and managed to speak to a staff member on the live chat. Within 5 minutes new driver was added and it made my insurance cheaper!!! Winning all round, thanks… Read Full Review

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★★★★★

“Easy to use”

Written on: 14/07/2020 by howard2323 (1 review written)

Online chat used to change details of existing car for newly purchased vehicle. So easy and simple and all sorted during the chat… Read Full Review

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★★★★★

“Car insurance ”

Written on: 08/07/2020 by Keyfob (1 review written)

I had private number plates put on my car thought it would be a nightmare to change but yoga have made it so easy for me so pleased only took about 5 minutes and job done thank you… Read Full Review

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★★★★★

“Amazing as always”

Written on: 02/07/2020 by Briggsey (1 review written)

Had yo chat a few times always seem to get the same advisor that's not a bad thing tho as the advisor you chat to gets to know you and becomes a known source when you need help or advice and the advice and help you ever need is always there to hand when needed no can I call you back or I will have to get back to you....answer is a,b,c and so on done dealt with no unnecessary stress or worry the only issue I do have is that there is no telephone number to call just in case you ever have no… Read Full Review

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★★★★★

“Excellent insurance company. ”

Written on: 23/06/2020 by Debjg79 (1 review written)

It has been so easy to take out insurance with this company. After taking the policy out I needed to check some details with them. This was so easy and quick to do. Would highly recommend using them. Very competitive price and can add any extras on if you need to. Overall very happy with my policy… Read Full Review

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★★★★★

“Very Helpful”

Written on: 19/06/2020 by MrsECK (1 review written)

My query was answered and resolved very quickly and easily… Read Full Review

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★★★★★

“Very happy”

Written on: 17/12/2019 by Moss1967 (1 review written)

Bought a new policy with yoga and very happy with everything. Got documents within 2 minutes and I can do everything myself on the portal. Would recommend to everyone because its so easy… Read Full Review

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