customer service is terrible!!!

Click here if this is your business
★☆☆☆☆
1 / 5
From 1 review
0% of users recommend this
Click here if this is your business
  • Print Quality

  • Ease of Set Up

  • Value For Money

Guest's review of Canon PIXMA iX4000

★☆☆☆☆

“customer service is terrible!!!”

Written on: 14/03/2015

Your Company may be saving money on your B.P.O but you have definitely lost me as a customer and anyone else I convince. The customer service canon has to offer is horrid. I had an issue that has NOT been resolved because the reps I spoke to were no help whatsoever. They are rude, cant understand you if your American ( because they are all foreign ) and they interrupt on a regular basis. Mind you I spoke with 6 DIFFERENT PEOPLE. 4 women, 2 men and none were any better than the rest. I also called every number I could find online. You have lost my respect as a company. I called in because your p.o.s photo printer says to refill paper when the dumb thing has paper.

  • 1 - 6 Months

    Time Inkjet Printer Owned

  • Average

    Ink Consumption

  • Print Quality

  • Ease of Set Up

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0