Disappointing, staff incompetent, over priced

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Smartif418's review of Springfield Country Hotel Leisure Club & Spa, Dorset

★☆☆☆☆

“Disappointing, staff incompetent, over priced ”

Written on: 14/07/2014 by Smartif418 (1 review written)

We came as a party of 8+ and we were sincerely disappointed with the staff and the overall hotel. Staff on arrival seemed to have no idea what they were doing and did not inform us of where our rooms where let alone when breakfast was being served! The bar is over priced and the waiters would ask if you like anything for you then to make an order and to be told to actually go to the bar yourself and pay for it there? Hotel genuinely lacks staff competency and overall has completely dropped in rating!!!!!

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