Dreadful customer service

Having spent two nights here to celebrate a honeymoon, we were hugely disappointed by the so called luxury room that stayed in. The bedroom. Was very small and had no features that justified the luxury label, unless you call an election kettle a luxury! Manager was very rude and had no customer skills. Appealing attitude, and not what you would expect of a so called 5 star hotel. The much vaunted restaurant food was very poor, and out if packets rather than freshly prepared. All in all, a dreadful place in a beautiful little town. Avoid and book elsewhere!