AKA A NIGHTMARE

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KELSSMAC's review of Punta Cana, Dreams Punta Cana

★☆☆☆☆

“AKA A NIGHTMARE”

Written on: 05/11/2015 by KELSSMAC (1 review written)

The resort itself was beautiful. It would have been a nice place to go for a regular vacation. I had many issues surrounding my wedding and it was truly disappointing. I went with the highest package available and there were still so many add-ons needed. I did not have a large bridal party (one groomsmen and two bridesmaids, two ring bearers), so I find it sad that the items for the entire bridal party were an additional cost. Both my ceremony and cocktail hour started late, and I was told that it was my fault. The appetizers were visibly unappealing and the taste was not much better. The entree was supposed to be a stuffed chicken breast. I actually had people ask me what it was. There was bones in the Dominican stew served before the entree. The photographer is a third party company who tries to hassle you about the pictures/video so that you will spend more money to get what you deserve. At the moment my reception ended (outdoors on a terrace) the lights were shut off, making it very difficult for my guests and I to see our belongings to collect them at the end of the night. The remainder of my cake was carried uncovered though the resort to my room and placed on a table and left that way. I did not receive the breakfast in bed the following morning (which was included in my wedding package.) I had to argue with the photographer, wedding coordinator and resort to get the pictures included in my package. The wedding coordinator seemed to disregard and even become annoyed with my concerns.


Most of the guests in my party (28 total) had issues with their rooms that the resort would not try to accommodate without an argument. If this had just been a vacation, I don't think I would have been so unsatisfied. However, for a wedding I feel like Dreams completely missed the mark and did not even begin to meet my expectations. I would not recommend this resort to anyone for a wedding, and in fact I would suggest NOT to put your trust in Dreams for a wedding. For the amount of money I paid, I do not feel like they provided satisfactory services. Some of the things included in my wedding package were never even delivered. Save yourself the stress and disappointment and go elsewhere!! -

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