Terrible Hotel

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DarwinFox74's review of Iberotel Grand Sharm


“Terrible Hotel”

Written on: 14/09/2015 by DarwinFox74 (1 review written)

Trip to Royal Grand Sharm Hotel
We had a very bad experience at Royal Grand Sharm Hotel , Briefly
1- Hospitality is very bad
2- bad reaction and response from the staff , they are not friendly at all
3- Slow and delays in every request we ask for
4- Food service , quality and variety are very bad and no refill , taste of everything is very bad
5- insects and reptiles are all over the place and inside the rooms
6- we had several complains from rooms bath and aircondition , they solve it after 4 hours

We asked to meet the manage but he never showed up and we met the "Front Office Manager" and we raised to him all our complains , next day ,, nothing happened ,, same problems ,, we really suffered those 4 days at that hotel and i don't recommend any body to risk his vacation in such a low quality service

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