A refurb is needed

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Alafasan's review of Arsinoe Beach Hotel

★★★☆☆

“A refurb is needed”

Written on: 13/07/2013 by Alafasan (1 review written)

The Arsinoe Beach Hotel is a Grand hotel with a lot of redeeming features but signs of repairs and refurb are evident.
Staff - We found them courteous and helpful especially restaurant staff. When shown gratitude they responded with smiles and a cheery welcome each meal time. Chatted with one or two for a while. Very nice people, hard working.
Room cleaning staff. Treat them as you would like to be treated and see the response. Very warm and helpful.
Room - Good. Very large comfortable bed, needed more drawer space but that's nit-picking. Lifts were very unreliable causing us to walk up and down to 5th floor frequently. As my wife has bad knees that was not welcome. Air-con very welcome
Food/Restaurant - After first couple of days we were worried as food was mediocre but we learnt to look around before joining queue. Food was good to excellent with reasonable variety. Eating outside under the grape vines or near swimming pool was a nice touch. Other guests could be "irritating" pushing into queues barging others out of the way. Taking excessive food and wasting it, cooking 10 slices of toast at a time while others waiting to cook one or two slices.
Entertainment - Mediocre to pathetic. Singer/guitarists were dreadful. Out of tune wrong notes etc. One (Tuesday night) was so bad his backing tracks were the complete tunes and we got an occasional chord played by the guy. The chord was out of tune. As a guitarist myself, they were both like people who had played for only a couple of months or so. Terrible. The two female turns were better but....
Position of Hotel - 5mins from sea over busy main road. Our room was top floor overlooking road. Traffic was noisy especially large motorbikes. Using the road as a dragstrip the noise night and day was terrible.
General - The hotel is showing signs of wear and tear. Dangerous stairs on outside of building, used when lifts not working. Some steps had crumbled so much that the steel reinforcements were showing and several people nearly fell as those steps were narrower and uneven due to concrete broken away. Lifts need replacing. Only two people at a time in one of the lifts, three in another and four in the third lift - if you could get them. Decor looking faded and dated in many areas.
Places nearby - Great beach with easy access, Georges pub. Turn left and walk 50 yards. Great food and service. Not as cheap as some but not expensive. Quality was good. This place was full whereas other adjacent establishments were nearly empty.Use local buses, cheap and reliable. Ask for timetables of intercity (Green) coaches as a very economicl way to visit Paphos, Nicosia etc.
Overall - I would recommend this place to fit people who can climb many stairs, who don't mind rudeness in restaurant from other guests and can sleep through the traffic noise.
Finally - The waiters and waitresses under direction of head waiter Arsen, are first class. Well done.
Alan and Sandra

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