3 star hotel?

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spenc1975's review of San Antonio, Hotel Tropical

★★★☆☆

“3 star hotel? ”

Written on: 06/09/2011 by spenc1975 (2 reviews written)

We paid for 2 rooms, 1 with a pool view for 2 persons, and a room for 3 overlooking the back of the hotel. We paid half board which was a mistake. I have eaten in some hotels over the world, but the quality and shockingly, the choice here was awful to put it mildly. Choice of 2-3 meals per day, fish nuggets which were just mush in batter, hair IN the jelly in the evenings, and to make it worse, service to match. Never a smile, welcome sir, just met with a clip board and pointed where to sit. Plates snatched away when finished and handed back to the waitress - only occurred with the British holiday makers, but not the other Europeans staying. And we are the politest you could imagine (as i know the image of a typical UK holiday maker).

Eat here twice, never again, so save your money and go B&B. Now, onto the night security, i am not going to give the guy any more publicity than he deserves, all i will say is go on Facebook and type in Security Guard Hotel Tropical. I will leave it at that.

Best for this hotel is Accom only, and eat out.

Would i return, no! Would i return to Ibiza, of course, i love the island, and it is a shame as this hotel is right near the sunset bars and West End.

Improvements:

Staff and Customer Service skills.
Night Security not being a leech with the girls and threatening to groups (being told you are speaking too loud in a room is a disgrace, no music playing).
Restaurant - and everything with it.

Shame really, had a lovely holiday, just away from the hotel.

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