welcome home, perfect resort for couples or families

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5 / 5
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bizzywizz's review of Sunrise Grand Select Crystal Bay Resort


“welcome home, perfect resort for couples or families”

Written on: 25/05/2016 by bizzywizz (0 reviews written)

From the moment we arrived at the hotel, to be met by the reception staff and Ali the lobby barman welcoming us home.. the resort did feel like home. everyone is so friendly welcoming and accomodating.. the rooms were spotless, the resort clean and totally litter free. gardens & beach area very well kept. the food amazing.. I have an issue with Garlic & am allergic to it. once this was mentioned the chefs were so helpful and made food specially from soups to roast chicken, steak etc all garlic free (this made everything so easy for me been able to eat worry free). we started our stay in one of the junior suites with a lovely view over the bay.. large bedroom, comfortable living room area and huge bathroom well furnished and very comfortable..during our stay we moved across to one of the pool suites.. giving us use of the private beach area, cabana on the beach and also a private pool. totally amazing, the cleaners two brilliant guys amazing towel art, whilst down there we were looked after so well by firstly walid & mostafa who made sure we were kept supplied with drinks & food whilst on the beach and around our room.. a constant supply of amazing cocktails, a constant smile and great conversation thanks a million for all you did to make our holiday unforgettable, the pool man ( sorry i cant remember your name my friend, so friendly and helpful. pool always spotless, beach / pool towels changed every morning and a welcoming hello..  two people who shone out amongst stars on the beach and around the pools always a big hello, smile and handshake. the management team, reception staff & guest relations always on hand and around helpful, smiling and welcoming.. the whole team of people at crystal bay is amazing, even the gardeners are always smiling, and It was lovely to see the management acknowledging how difficult it is for the staff to work in such heat providing cool drinks for all the staff handing them out personally, it was great to hear the staff get on well with the management and appreciate them too something often missing in hotels and I think this is part of what makes the crystal bay stand out too. A REALLY HUGE THANKS TO :  the brilliant animation team, on the go 24/7 amazing evening shows, great characters they blend so well as a team any hotel should be proud to have them THEY ARE THE BEST I'VE KNOWN ANYWHERE. Love you guys! well be back soon

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