Food rationing/service

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Peytoni329's review of Exmouth, The Grand Hotel

★★★☆☆

“Food rationing/service”

Written on: 31/03/2017 by Peytoni329 (1 review written)

The reception staff very helpful. Our first evening meal was not the most pleasant. I ordered soup i was brought a roll on a plate i was not given a choice. The main course arrived the smallest piece of meat I had ever seen then came the potato and vetables a desert spoon full of 2 x veg 2 croquet potatoes 1 new potato. The sweet arrived with cream already on the plate, I had not been asked if i wanted cream this was assumed. The waitress worked hard but there were no refinement to the meal I felt like i was in a transport cafe. Plates thrown on the table. I do not blame the waitress its just the training. I did see the restraunt manager who advised you only get half a portion if 3 people on table as the serving dishes serve 2 people . He did not seem to want to do anything so i pointed out to him i have done my bit by reporting my disatisfaction it was now up to him to resolve it or my review would reflect this. The next night the portions were much better I was still not asked what sort of bread roll I would prefer . The food excellent service and portions need to be looked at never had a problem at other shearings hotels. Entertainment poor apart from sunday jason howard good

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