Isla Bonita - not the best

Click here if this is your business
★★★☆☆
3.2 / 5
From 7 reviews
57% of users recommend this
Click here if this is your business
  • Value For Money

angelalittlemary's review of Hotel Isla Bonita

★★☆☆☆

“Isla Bonita - not the best”

Written on: 07/11/2014 by angelalittlemary (1 review written)

Just came back after a week at the Isla Bonita and I wouldn't bother going back. Rooms were dated with broken tiles and rusty taps. My friends room had a sink that was not properly fixed, very wobbly. The hairdryers weren't working and her bed wasn't fully made. I found a bug in my room and it still hadn't been swept up 3 days later. Mattresses were dirty old and hard. The staff looked worn out but mostly they were friendly. Mainly suited to families, children were up late watching the evening entertainment but for us it wasn't worth watching. We couldn't get a lounger around the pool as people laid there towels out on them very early. We were told this wasn't supposed to happen but it did. The buffet was a free for all, never again. It was too busy and we had the same food most nights, we couldn't tell what some of it was and there was no menu for you to look at. The food was average but not worth the fight. One other main point is the lack of lighting around the complex, it's very dark. The hotel did look nice on approach but once you get to the main entertainment area it resembles a prison, not pretty. Overall I would rate this as a 2/3 star but not a 4 star.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0