DANGEROUS hotel-firedoors permanently open-RUDE when told!

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CarlaMcKinley449's review of Hotel Don Pancho

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“DANGEROUS hotel-firedoors permanently open-RUDE when told!”

Written on: 04/04/2018 by CarlaMcKinley449 (1 review written)

Made a complaint about firedoors not operational and musty rooms, dirt and safety concerns-the managers were rude and unhelpful. They thought I was British and they became aggressive and rude. I cannot repeat the things they were saying about the English! What they did not realise is I spoke fluent Spanish because even though I speak fluent English, I am not British. Looks good until you start looking closer. Appeared to have contempt for British people-even the ones they sucked up to, they ridiculed behind their backs and laughed about it!

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