Never again

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  • Accommodation

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  • Value For Money

Weatherstone's review of Premier Inn

★☆☆☆☆

“Never again”

Written on: 04/06/2020 by Weatherstone (1 review written)

We were looking forward to a nice weekend, watching our daughter in a cheerleading competition that the hotel supported, only to have it ruined a few weeks later by a parking charge for £200. Upon arrival at the hotel, we followed all instructions on where to park, double checked with the lady at the desk after doing so, entered our details into their online system. After receiving the parking charge, we contacted the hotel for some help and advice, only to be spoken to in a disgustingly rude manor, and were told we would not have any backing from them. The outcome is, a lovely weekend away, turned sour unnecessarily, thank you Leicester City Premier Inn, we will make it clear to all members of family and friends not to stay at any of your hotels.

  • St George's Tower, Leicester

    Location of Hotel

  • 01/02/2020

    Date of stay

  • Bed & breakfast

    Board Basis

  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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