Very difficult & client un-friendly website

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InterContinental Hotels Group
★★☆☆☆
2.0
From 1 review
0.0% of users recommend this
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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Joseph1961's review of InterContinental Hotels Group

“Very difficult and client un-friendly website”

★★☆☆☆

written by Joseph1961 on 16/12/2012

First of all, the website is slow.........very slow.
Secondly, the information is not clear, especially booking reward-accommodation.
Policies are not clearly explained and in most cases we had to contact the local customer-service to adjust our booking or alter it to our needs.

  • Worldwide

    Location of Hotel

  • XMas 2012

    Date of stay

  • Room only

    Board Basis

  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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