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“Highly unsympathetic, and horrible Amba Hotel Charing...”

Written on: 01/03/2018 by NadiaJ82 (2 reviews written)

I recently booked a room at the Amba hotel in Charing cross. The day before I was due at the hotel my elderly mother was taken very ill with pneumonia and therefore taken and admitted into hospital. I phoned the hotel explaining the unforseen circumstances and was told there's nothing that they can do as it was a non refundable booking. That's fine, I don't want a refund, I would just like to change the date to the following week or two later. I was then abruptly told the reservation team isn't… Read Full Review

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