Bad experience staying at iibis Sydney Airport

Click here if this is your business
Accor Hotels - www.accorhotels.com
★★☆☆☆
2.1
32.0% of users recommend this
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

Click here if this is your business

31Lewis's review of Accor Hotels - www.accorhotels.com

“Bad experience staying at iibis Sydney Airport ”

★☆☆☆☆

written by 31Lewis on 12/02/2023

Booked a room for a night with my family room wasn’t ready until 6:00pm after we got on the room the air conditioner isn’t working it took almost 4 hours to let them know about the situation. Then from reception given a room key which room isn’t ready( not cleaned). Finally a room has been given where there is only one queen for 2 kids with myself and my wife. Where as I was booked for 2 double bed and only given a queen bed. I was very disappointed and while my family cannot sleep although they have charged 2 double bed price.Really shocking about the experience iibis Sydney Airport hotel.Anyone can thinking about stay a comfortable night around that price range but iibis sydney airport unable to meet minimum requirement.

  • IIBIS Sydney Airport

    Location of Hotel

  • 11/02/23

    Date of stay

  • Bed

    Board Basis

  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0