Accor Hotels - www.accorhotels.com Review

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★★☆☆☆
2.2 / 5
35% of users recommend this
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  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

JaylynnTobin's review of Accor Hotels - www.accorhotels.com

★☆☆☆☆

“We booked a hotel then the virus struck and we were...”

Written on: 26/08/2021 by JaylynnTobin (1 review written)

We booked a hotel then the virus struck and we were not allowed to enter the country of Germany and the Hotel Merucre alstatd Munich was closed. They refused to return our money (this is the second time this happened) They are heartless and not caring. Dont waste your time with management as they take your hard earned money and don't do a thing.

  • Alstadt Munich Germany

    Location of Hotel

  • July 3-5 2020 and July 3-5 2021

    Date of stay

  • Room only

    Board Basis

  • Customer Service

  • Location

  • Value For Money

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