Appalling customer service

1.5 / 5
9% of users recommend this
  • Waiting Time

  • Cleanliness

Cuthbert99's review of Medequip -


“Appalling customer service”

Written on: 18/05/2017 by Cuthbert99 (1 review written)

I have been waiting in all day for a delivery from this bunch of parasites. The original timeslot that I was given was between 9.45 and 13.45. I phoned them just after 13.45 only to be told (in a dismissive and offhand manner) that their operative was running late and would be with us some time before 18.00. It is now 18.09 and there has been no sign. I've tried to contact them by phone only to find that all their offices close at 17.00! I will be contacting the NHS provider which set up this delivery to plead with them to use another organisation.

  • Waiting Time

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