Appalling customer service

1.5 / 5
9% of users recommend this
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EmersonBowen108's review of Medequip -


“Appalling customer service”

Written on: 20/04/2016 by EmersonBowen108 (1 review written)

I had a bed delivered on 15 Jan. Its not on their records how could this happen. 2 delivery drivers came to collect 2 othets items today couldnt take the bed
Promised they would contact customer services nothing. I called them. Promised a call back from tbe supervisor. No response
I have waited 10 days for the items to be picked up. Waited in all day.
The kack of customer service is beyond belief
As a supplier to the NHS they must be more accountable for their poor performance
All i want is a bed collected is that so difficult

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