Poor support.

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Keenebv167's review of The Open University

★★☆☆☆

“Poor support.”

Written on: 09/02/2020 by Keenebv167 (1 review written)

The course content was good. Got the job done, anyway.
I studied through the YASS (Young applicants in schools) program and one of the main benefits pedaled to us was that even though it's distance, you have a dedicated tutor/support team etc.
This is only partly true. I had a tutor and a support team but I tried to contact both on several occassions and failed A TMA because I was locked out of the course content - and my tutor wouldn't respond to me.

The ePortfolio (I assume) is designed to be helpful but it is really just a box ticking exercise. It's useless, time consuming and takes away from any actual learning on the course.

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