written by tpMcBride228 on 19/09/2023
Received the incorrect item to what I had bought, which is a mistake and no trouble however it’s now been over a week since I received my incorrect parcel and multiple emails that I’ve sent have been ignored and I am still left with the wrong item. Would not recommend. Quick enough to take your money but not quick enough to act on an issue when it is entirely their fault.
written by mkmcguire on 24/03/2023
I purchased 2 Wicker log baskets in April 2022 for £179.90. I didn't use them for log storage until January 2023 (obviously). At the beginning of March 2023 the carrying handle broke clean off one of the baskets. Given that it was less than a year old and I had hardly used it, I rang Wovenhill to get it replaced. I rang the 0800 number several times and managed to speak to agent who said she would get the appropriate person to call me. Needless to say this never happened and they have basically ignored me. The 0800 number has a voicemail which states its no longer in use! IF YOU VALUE YOUR CASH DO NOT BUY ANY ITEM FROM THIS COMPANY AS THERE AFTER SALES AND CUSTOMER SERVICE IS APPALLING - AS IS THEIR PRODUCT.
written by CaptainSausages01 on 13/07/2021
Ordered the large Wovenhill Kubu Storage Trunk (very reasonable price) at the weekend and it was delivered by courier about an hour ago - from clicking pay to receiving goods less than 4 days. Amazing. Product itself is excellent, also very robust and well made. Can't say enough - Wovenhill a great online shopping experience. Well done team.
written by Guest848 on 28/11/2020
On the whole I like the basket, although it is a little flimsy. Unfortunately, it wasn't well packaged and it was damaged in 3 places on arrival, I did message the company but never heard back so probably wouldn't buy another. But for the price they're OK.
written by DebraB59 on 14/02/2019
Couldnt fault my experience with this order. Delivery was quick & item excellent quality & good value.
written by Damons62 on 10/02/2019
The log basket is lovely - sturdy and lined with thick cream material. It looks great and works a treat! The price was reasonable, order admin (acknowledgement, delivery details, etc) was very good and thorough, and the delivery was speedy and well-packaged.
written by Jarviscf15 on 04/10/2018
Easy transaction. Swift delivery. Perfect wood basket, sturdy and nice to look at.
written by nickifin on 17/09/2018
Large rattan dog bed with cushion, excellent value for money looks fantastic, excellent customer service. Would highly recommend.
written by Baslogh on 23/08/2018
Lovely hamper, very sturdy Just what I was looking for to keep in the hallway to keep shoes etc tidied away. Very speedy delivery.
written by JeffersonMcCurdy18 on 24/07/2018
On delivery of the trunk set - which we instantly liked - we noticed one of the supports in the lid of the main trunk had been snapped. After contact with the team, they immediately sent out a replacement trunk. They also agreed that we could either keep the broken trunk or make arrangements with them for it to be returned. The trunk set is ideal for us and the test of a company is always when something goes wrong. Their prompt and effective actions to the problem clearly demonstrates the high quality service they deliver. Good products and good customer service.
written by on 23/07/2018
Have purchased 8 baskets in total from Wovenhill. They are of excellent quality; service and delivery were excellent. The baskets are well made, strong construction, much more pleasing on the eye than plastic, with the added bonus of being better for the evironment. Very pleased with purchase.
written by Sarahleon25 on 15/06/2018
Great service arrived in only two days of ordering. Good quality dog basket Molly loves her new bed
written by LanaPeacock338 on 02/06/2018
Loved the bag and does exactly what I needed it for. Lots of space and great value.
written by on 17/05/2018
I ordered the medium size which, when it arrived proved too small for our (quite large) springer Spaniel. When I phoned they were extremely helpful and without question arranged to have it collected and I paid the difference to exchange for a large one. The large one is huge and would be perfect for a large labrador. The beds are very robust and look lovely, but really only suitable for large spaces.
written by Bragg454 on 22/02/2018
These baskets were just what I wanted to for under my coffee table. Excellent price, excellent service and excellent product. I would thoroughly recommend.
written by on 30/01/2018
Excellent quality furniture and long lasting. Great customer service
written by Zaiden220 on 25/01/2018
Marlow Large Rattan Storage Trunk - COLOUR: Brown Indoor Looks great. As a chest for storing linen, totally useless because of the smell. Don't mean a slight whiff - this stinks very strongly of something very like cat's pee. Now been put out in conservatory with the hope it might wear off over time.
written by Larsoncn262 on 22/01/2018
A lovely product exactly as described. A great price and quick delivery. I would thoroughly recommend the company.
written by Christopher2018 on 20/01/2018
Bought it for my daughters Christmas present she wanted a large Wicca basket the right size fitted the bill nice colour delivery was on time packaging was excellent . I would recommend the company to anyone . My daughter was very pleased with it ,
written by sfTurner237 on 15/01/2018
Excellent product, service, delivery. Looks fab in our bathroom, can fit all my towels in. Really pleased
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