written by JeffersonMcCurdy18 on 24/07/2018
On delivery of the trunk set - which we instantly liked - we noticed one of the supports in the lid of the main trunk had been snapped.
After contact with the team, they immediately sent out a replacement trunk. They also agreed that we could either keep the broken trunk or make arrangements with them for it to be returned.
The trunk set is ideal for us and the test of a company is always when something goes wrong. Their prompt and effective actions to the problem clearly demonstrates the high quality service they deliver. Good products and good customer service.