Preferred Security Reviews - www.preferredsecurity.co.uk

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★★☆☆☆
2.3 / 5
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Latest Reviews

★☆☆☆☆

“Avoid”

Written on: 07/06/2013

Not happy with this company.Can not trust what they say.Spot on the last comment left… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 30/05/2013 by Skybeam (1 review written)

Strongly recommend you do not buy an alarm from this company. I've had nothing but trouble since it was installed last year. False alarms. Alarm centre calling the wrong person. Not answering emails or returning phone calls. On the last alarm I was not at home. Alarm centre did not call man guard. Company seems to have changed hands yet again. They have moved address, but didn't inform their customers. I feel I have wasted my money… Read Full Review

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★☆☆☆☆

“NOT PREFERED!”

Written on: 17/04/2013

Would not trust this company. They advertise they are an acredited company with SSAIB. They use hard pressure sales toward the eldery. This company lie about monitoring your system and have recently disapeared from their offices in Cardiff and cannot be contacted for a face to face requested interview. If you are looking for a security system for your home DO NOT USE PREFERED!… Read Full Review

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★☆☆☆☆

“I Am Concerned”

Written on: 21/03/2013

I am writing this in the hope that a member of your customer services department will somehow read it. I bought a Preferred Security alarm system last week because it appeared to be a very thorough system offering us a real sense of security. Yesterday we had a problem with the alarm - my husband forgot to switch it off when he came down the stair, but I'm glad he did because we discovered that the alarm did not activate for nearly 15mins and only then when I opened the conservatory door… Read Full Review

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Inogen's Comment

Written on: 07/06/2013

you are quite right this company is absolute rubbish and have caused us so much worry Watch XRay on 17th May.

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★★★★★

“Couldn't be happier”

Written on: 07/02/2013 by reviewmaster1122 (1 review written)

You never can be too careful when choosing an alarm system as it is what you depend on to keep your family safe. Over the years my family has owned various alarm systems, the ones that you put the code in, wait for the beeps then leave. I have always been sceptical of these systems and in my opinion they aren’t worth the money and constantly false alarm the system I purchased from Preferred Security is quite the opposite a monitered alarm system has made my family feel safe in the day time… Read Full Review

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Inogen's Response to reviewmaster1122's Review

Written on: 08/06/2013

Your system must be different to everyone else's. It could be that you are a member of the company, I cannot find anything good on any website except for comments written by themselves.

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★★★★★

“Preferred Security, AMAZING!”

Written on: 05/07/2012 by philip851 (1 review written)

What is important to you, quality or quantity? Let me put it this way, in regards to home security surely quality is the only detail you should be seeking? Who would be stupid enough to sacrifice quality of the product for it to only fail and not work in an emergency when you needed it the most? So if you find yourself in a similar place to me, needing a great security system don’t choose quantity, choose quality, and choose Preferred Security! Its reputation speaks for itself!… Read Full Review

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Inogen's Response to philip851's Review

Written on: 08/06/2013

Are you a member of the company it is the only way they would get a good report. The company is nothing but trouble.

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